£700 phone bill in 2 weeks?

It is technically your sisters fault.

I do agree that you should be able to negotiate that amount down though and not pay the full £700. I doubt the provider would be under any obligation to do so though.
 
£650 for not even a 1GB of data is insane you should definatly turn it off unless you have a data plan. Another thing how can you manage to use so much data in one day? has she been viewing lots of youtube videos because simply whatsapping doesnt rack up so much data.

Anyhow turning data off will get rid of these costs and she can use Wi-fi points if she ever needs to go on the internet.
 
michaelp said:
£650 for not even a 1GB of data is insane you should definatly turn it off unless you have a data plan. Another thing how can you manage to use so much data in one day? has she been viewing lots of youtube videos because simply whatsapping doesnt rack up so much data.

Anyhow turning data off will get rid of these costs and she can use Wi-fi points if she ever needs to go on the internet.
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And the "i've not read the thread" award of the day goes to ....
 
Put her on the £10 Giffgaff rather than the school contract, data is always going to be that expensive with no data on the contract and using whatsapp etc is only going to keep giving a huge bill. 700MB is very easy to use in 3 hours with updates, firmware, apps etc to get her running.
 
There was something on watchdog a few months ago about this. I dont remember exactly what it was, But I'm sure it was orange that was involved. Some old man was expected to pay a fortune, But good old watch dog pointed out that the provider is supposed to monitor usage, and such high volumes at such high costs generally will flag a response from the company.

Its to both warn you and attempt to sell you a contact better suited to your needs.
 
She's lucky, but glad it's sorted. Used to work for Orange and we had no end of issues like this. That was until...dun dun dun, they introduced a daily data limit which you had to opt out of. Would have thought they would have had the same. Hopefully it's a lesson learned though!
 
Well i think there should have been a cap in place in the first place, especially considering there was no data allowance activated.

Anyhow she's got the £5 bolt on now for unlimited data so should be plane sailing from now on.

Lesson learned though, big time.
 
Dis86 said:
She's lucky, but glad it's sorted. Used to work for Orange and we had no end of issues like this. That was until...dun dun dun, they introduced a daily data limit which you had to opt out of. Would have thought they would have had the same. Hopefully it's a lesson learned though!
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It's a business/public sector contract though not a consumer contract. Hence no data allowance and no opt-out data limit.
 
I dont understand why you are all talking about using data in Europe etc as being so expensive?

I'm with vodafone and they do 100mb data per day in any Euro country (including switzerland - none EU) for £2 a day.

I used it when I visited Spie earlier on this year in Switzerland.

My wife has the same thing with orange, but pricing/data allowance may vary slightly. but still only £2-£3 a day.
 
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