Question regarding data protection

coxmattycox · 27 Sep 2012 at 22:22

Hi,

This wouldn't normally bother me, but I've got a few issues with a mobile phone provider,

Something else to add to the on growing complaint.. They sent me a new contract phone/sim card and in a separate envelope (addressed to me) they have someone elses pay monthly sim card with they're full address details.

Is this against data protection?

Thanks

Amleto · 27 Sep 2012 at 23:46

"their"

And yes, they have accidentally shared someone else's details with you. Oops.

Surveyor · 27 Sep 2012 at 23:54

You should report them immediately to the Information Commissioner's Office and expect them to be prosecuted and receive a £500,000 fine.

The individual responsible will also receive a prison sentence.

Or you could just return the misdirected item to the phone provider or forward it to the intended recipient.

Richie · 28 Sep 2012 at 07:58

Didnt you know that the OP has never made a mistake? :confused:

[TW]Fox · 28 Sep 2012 at 08:05

coxmattycox said:
Is this against data protection?

They've not done it deliberately, they've not made a concious decision to send it to you. Somebody put it in the wrong envelope. Send it back and move on.