Water charges

M1k3H

M1k3H

M1k3H

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6 Jul 2010
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I've just moved permanently to Wales almost 2 weeks ago to a nice flat in Newport.

Now, the letting agent, told me this house is on a meter for the water and in the landlord's notes of turning the water off it specifically says that the meter is outside under the pavement etc.

Yesterday I received a letter from Welsh Water saying welcome new customer, fill in your details, choose payment methods etc.

I came home today to find another letter from Welsh Water. Open it up to find it was addressed to me, which means that the letting agent took care of switching the bill to my name.

The subject of the letter? A £268 bill from 22/09/12 till 31/03/12. I've moved in at said date, but, isn't it a lot? I am living alone, and from 6-6 I'm off the house to work and back, whilst from 10pm-6am I am sleeping.

I think it is a LOT. I was expecting half for the 6 month period.
And I do not want to pay every six month, but direct debit instead.
I am calling them tomorrow morning to see what is wrong, but as this is my first ever house, and I am new to the UK (apart from 3 years at uni where I was staying at uni accommodation and didn't have to pay anything apart from rent.), what do you think about this?
 
Sounds about right for 6 months. We pay £18 every 2 weeks for ours... ( Macclesfield- Cheshire ) wales is known for higher bills when it comes to water.

You will have a set amount to pay for waste water and then metered for consumption... i can only assume wales water chargs a fair bit for the waste element.
 
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But if it is metered why do you have a bill in advance? :confused: (I guess you mean 31/03/13)

With metered you pay in arrears for actual usage, funnily enough :p

Mine in Anglia water region, metered & single person in house, is ~£110 / half yr
 
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Averaging £75-80 a quarter so £26/27 (metered) a month for 2 people, one of whom has reasonably long showers. Are careful with water otherwise.
 
Me on my own, metered I'm paying £24 a month on a standing order. Got my bill a couple of weeks back, since June I've paid £96 and I'm currently £14 in credit based on the amount used compared with my standing order.

Just a shower, no bath, no dishwasher, and I save water wherever possible.
 
Meter outside is bad news, any leaks from the underground pipe into your property will run up your bill, find & lift the meter cover plate outside & take a note of the reading before you go out for the day, check it when you get back & see if the end digit has moved, if so there is a leak & your landlord is liable to fix it
 
Usher said:
Meter outside is bad news, any leaks from the underground pipe into your property will run up your bill, find & lift the meter cover plate outside & take a note of the reading before you go out for the day, check it when you get back & see if the end digit has moved, if so there is a leak & your landlord is liable to fix it
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I'll try and find the meter outside. Landlord is coming tomorrow, so will ask him about this as well.

Well, in the first letter there was the option for half year payment, maybe landlord used to pay like that, so they carried on sending the bills in /half year.

Will give them a call tomorrow morning.
 
knip said:
Just a shower, no bath, no dishwasher, and I save water wherever possible.
Click to expand...

They do say a dishwasher uses less water than doing them by hand, probably because you can load up the dishwasher and do it every few days rather than every day or after each meal in the bowl.
 
knip said:
Me on my own, metered I'm paying £24 a month on a standing order. Got my bill a couple of weeks back, since June I've paid £96 and I'm currently £14 in credit based on the amount used compared with my standing order.

Just a shower, no bath, no dishwasher, and I save water wherever possible.
Click to expand...

That must be rubbish. So used to plentiful, endless supply of water. Jetwash my way through small lakes at times!
 
We stick to unmetered, we are pretty lavish with our utilities, washing machine 1-2 times a day, at least one shower each, dishwasher 1-2 times a day etc
 
I'm thinking of getting my water from Oxfam if they can supply water to a whole village in Africa for £5 a Month it'll be peanuts for just me.
 
mine is metered and my bill was £70 for the last 6 months.

you should check you're not being charged for non metered as it looks like thats what that bill is and make sure your on single occupancy discount.
 
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