Shopto have always got the game to me the day before release, except for once when I didn't get it until after the weekend of release.
Personally though, I've started to find Shopto have gone a bit downhill, seems they've gotten a bit too big for their boots.
It all stems back to the GAME crisis at the start of the year which gave ShopTo an edge because a number of the publishers assigned pre-order bonuses and said to go there instead, which led to a huge influx of new custom. They also hired a number of GAME head office staff and I'm not necessarily sure that is such a good thing!
Personally what I no longer like about them is:
- They used to be excellent on prices, but not anymore.
- They seem to have turned into HMV/Play, as they have started selling Films, Music and Gadgets.
- Not keen on the recent changes to the website, you used to click on a game you wanted to buy and were able to see all you needed to know about it. Now though, just to see some more info, you have to click through videos that pop up on the page. What I find really annoying about this is its not even a trailer for the game, you have to sit through an advert for something completely different! I actually left them a feedback complaint about that, as I think its pretty ridiculous when you want to buy something that they are putting another video up advertising something else.
- They've also implemented a new support ticket system which I found to be rubbish when I used it, and they no longer except e-mails to their general support address. They didn't even have a phone number up a few weeks ago, but I just looked and there is one now.... perhaps they moved offices or something given all the changes?
Anyways rant over.... I'm just trying to say that I always shopped with them, but now they are just giving me so many reasons not to and I'm looking elsewhere.