Stop telling me the price excl VAT

LiE · 25 Oct 2012 at 12:02

Why do I keep getting quotes/prices excl VAT... The worst are garages! I don't care how much the part/labour is excluding VAT, just tell me how much I'm going to be fleeced for.

Does this annoy anyone else?

Ascendancy · 25 Oct 2012 at 12:04

PardonTheWait · 25 Oct 2012 at 12:04

Annoys me. Unless it's a trade price the pre-VAT price is irrelevant to 99% of people.

Raymond Lin · 25 Oct 2012 at 12:05

Is it so hard to add 20% in your head?

Theophany · 25 Oct 2012 at 12:05

I haven't slept in 12 years because of it. I'm on large doses of Metronidazole for the many peptic ulcers that this causes me. It's the reason my wife left me and my kids don't speak to me anymore.

LiE · 25 Oct 2012 at 12:06

Theophany said:
I haven't slept in 12 years because of it. I'm on large doses of Metronidazole for the many peptic ulcers that this causes me. It's the reason my wife left me and my kids don't speak to me anymore.

I feel your pain.

/hugs

Raymond Lin said:
Is it so hard to add 20% in your head?

Of course not. It's just annoying when they say "that will be £300 + VAT" when they could just say "that's £360"

TheMightyTen · 25 Oct 2012 at 12:06

[TW]Fox · 25 Oct 2012 at 12:07

Raymond Lin said:
Is it so hard to add 20% in your head?

No, but you shouldn't have to. Any price quoted should be inclusive of applicable taxes. Some places will quote ex-VAT but leave it up to the customer to ask if VAT is included, having the effect of making them seem cheaper.

Mat · 25 Oct 2012 at 12:07

Raymond Lin said:
Is it so hard to add 20% in your head?

No harder than the trader to add it on the quote in the first place...

PardonTheWait · 25 Oct 2012 at 12:07

Raymond Lin said:
Is it so hard to add 20% in your head?

Should 90% of people have to add 20%, or should 10% of people have to take off 16.67% or whatever it is?

Paying VAT is the norm, so list the right price! If a trader is claiming it back that's his lookout.

zpos · 25 Oct 2012 at 12:10

Theophany said:
I haven't slept in 12 years because of it. I'm on large doses of Metronidazole for the many peptic ulcers that this causes me. It's the reason my wife left me and my kids don't speak to me anymore.

Does Metronidazole leave you having a metallic taste in the mouth?

Wizzfizz · 25 Oct 2012 at 12:10

[TW]Fox;23030180 said:
No, but you shouldn't have to. Any price quoted should be inclusive of applicable taxes. Some places will quote ex-VAT but leave it up to the customer to ask if VAT is included, having the effect of making them seem cheaper.

Ocuk was well known for doing this.

Theophany · 25 Oct 2012 at 12:11

PardonTheWait said:
Should 90% of people have to add 20%, or should 10% of people have to take off 16.67% or whatever it is?

Paying VAT is the norm, so list the right price! If a trader is claiming it back that's his lookout.

Would you prefer 90% of the 30% of your customer base worked out something as simple as X x 1.2 or that 70% of your customer base could just pick up what they want knowing how much they'll pay?

I guess it depends on where most of your recurring revenue comes from. If it's tradesmen, it is logical to list ex VAT prices.

Vanilla · 25 Oct 2012 at 12:11

This annoys me greatly also. Even people who don't pay VAT have to pay the full price including VAT and then claim it back afterwards.

[TW]Fox · 25 Oct 2012 at 12:12

Theophany said:
I guess it depends on where most of your recurring revenue comes from. If it's tradesmen, it is logical to list ex VAT prices.

It's not, really, as even the tradesmen will first pay the VAT inclusive price.

cm1179 · 25 Oct 2012 at 12:12

online computer goods are always listed +VAT no?

Theophany · 25 Oct 2012 at 12:12

zpos said:
Does Metronidazole leave you having a metallic taste in the mouth?

It's difficult to tell what with all the blood I regularly vomit when thinking of ex VAT prices.

LiE · 25 Oct 2012 at 12:13

cm1179 said:
online computer goods are always listed +VAT no?

OcUK used to list the ex VAT price in bold and the inc VAT underneath in tiny grey text. Then people complained, and it was changed.

Cosimo · 25 Oct 2012 at 12:13

Theophany said:
I haven't slept in 12 years because of it. I'm on large doses of Metronidazole for the many peptic ulcers that this causes me. It's the reason my wife left me and my kids don't speak to me anymore.

I can recommend a good rehab clinic.

Theophany · 25 Oct 2012 at 12:16

[TW]Fox;23030209 said:
It's not, really, as even the tradesmen will first pay the VAT inclusive price.

At first they pay it, sure. Though if it's money that's coming back to you it's more useful to know your net position. I.e. after you're reimbursed are you paying more than you normally would.

If a tradesman is worrying whether or not he can buy the required materials + VAT on his card, I certainly wouldn't want to be using him/her.