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Graphics card causing crashes/bluescreens

Fisher

Fisher

Fisher

Associate
Joined
5 Jun 2012
Posts
68
Hello, I wonder whether you can try and help me.

I recently bought a new motherboard bundle. It included an intel 3750k 4.5ghz CPU, a gigabyte motherboard, 16gb of RAM and a very large heat sink. After being in a dialogue with the company I bought it from for little over a month, I have finally worked out the graphics card is the problem (programs don't crash on the integrated card).

The crashes come whenever I start a game, usually when I actually try to play the game, but sometimes even simply starting it up. On shogun 2's benchmark, it crashes or blue screens very quickly if not instantly.

System type: Windows 7 64 bit
PSU: 750w
GPU: MSI ATI Radeon HD 6950 OC Twin FrozR III Power Edition 2048MB GDDR5 PCI-Express

The graphics card worked perfectly fine on my old motherboard and CPU:
AMD Phenom II X6 1075T Processor o/c to 3.6 GHz from 3GHz
ASRock M3A770DE AM3

The graphics card was pre-overclocked when I bought it; It is on stock overclocked settings, which have always been stable.

So, I wonder whether you have any idea what I could do to try and fix this?
 
You need to run GPU-Z and see what the tempratures are on the sensors tab. Report what they are on idle and when gaming.
 
gregster said:
You need to run GPU-Z and see what the tempratures are on the sensors tab. Report what they are on idle and when gaming.
Click to expand...

Idle it sticks pretty consistently to 35 degrees centigrade. I can't get into a game to see the temps, but I've never had any problems with it before temp wise.
 
Cleeecooo said:
Put all components back to their factory speeds (CPU and GPU)

What PSU mode is it?
Click to expand...

They're sort of already at their factory speeds. I bought them pre-overclocked (stress tested, the whole sha-bang), so I'd rather not mess with that yet.

Do you mean model? XFX Pro750W

gregster said:
Idle temps are good so that at least helps. I would be curious as to what the make of PSU it is also.
Click to expand...

XFX Pro750W
 
I meant bring you CPU down to stock speeds too :)

Your PSU looks fine, don't think that's the cause.

Have you tried using driver sweeper to get rid of the drivers and install the latest?
 
If what Nickol asks doesn't work, click start and in the search type: event viewer. Click it and then click on custom view/administartive tools and let me know what errors are there.
 
The 6950 hasn't been flashed to a 6970 has it? if so there's known crashes on z77,but there is a work around of you Google it I can't remember where I read the link

If its not flashed then ignore
 
Thanks for the input guys :)

Before I start doing these suggestions, could it be that I need to update the bios? Its at F6 when the latest is F15
 
It can't do any harm updating the BIOS but I would still like to see what faults are being shown in the event viewer.
 
gregster said:
It can't do any harm updating the BIOS but I would still like to see what faults are being shown in the event viewer.
Click to expand...

Funny, as I was typing this message it blue screened.

I feel really stupid for asking this, but what exactly are you looking for?

Because there is a huge list of errors and criticals, and I would have thought getting the details for each would take forever. Do you just want a printscreen or something?
 
Its all fixed people, updating the BIOS did it...makes you wonder why they didn't update it before overclocking it and sending it out :rolleyes:

Anyway, thanks for all the help :D
 
Fisher said:
Its all fixed people, updating the BIOS did it...makes you wonder why they didn't update it before overclocking it and sending it out :rolleyes:

Anyway, thanks for all the help :D
Click to expand...

Glad your sorted, blue screens are usually caused by instabillity in your system.
When you updated did you clear the cmos? Is it still overclocked?
 
Fisher said:
Funny, as I was typing this message it blue screened.

I feel really stupid for asking this, but what exactly are you looking for?

Because there is a huge list of errors and criticals, and I would have thought getting the details for each would take forever. Do you just want a printscreen or something?
Click to expand...

Glad you got sorted and you would have maybe had only 2 or 3 critical errors that keep repeating. Depending on what it says, it can point to what the problem is/was.
 
Nickolp1974 said:
Glad your sorted, blue screens are usually caused by instabillity in your system.
When you updated did you clear the cmos? Is it still overclocked?
Click to expand...

I think it was unstable due to a problem with the mobo and GPU not working well together on the F6 bios. I've overclocked it back to the speeds it was at before, and the system is very stable :)
 
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