Royal Mail customs charge

arknor · 8 Nov 2012 at 20:12

estebanrey;23128479[/QUOTE said:
clearly one is royal mail , one is parcel force both handling fees for importing goods into the country which you claim doesnt happen

No they are not, they are two divisions of the same company.

Click to expand...

RAN AS 2 SEPARATE COMPANIES with different employees , different depots and everything else.

thats not the point anyway you said royal mail dont collect handling fees nor deliver international parcels when they clearly do...

we dont go around saying
audi
buggati
lamboghini
bentley
ducati
porsche
scania
seat
skoda
suzuki
audi

etc are all vokswagen even though technicly they are all divsions of the volkswagen group

Aeleys · 8 Nov 2012 at 20:14

Okay, both deliver, both charge. next topic

Lopéz · 8 Nov 2012 at 20:15

Pudney said:
Or different senders lie.

Haha, yes there is that too. I had a customer send a camera to Egypt, with a declared value of £1.

His customer at the other end was charged VAT & duty on the full RRP.

I saw a pallet of genuine Adidas trainers the other week that some clown tried to send through with a declared value of £9.

Pudney · 8 Nov 2012 at 20:15

arknor said:
clearly one is royal mail , one is parcel force both handling fees for importing goods into the country

Actually in both defence and contrary to estebanrey:

1) Royal Mail and Parcelforce are both part of Royal Mail Group Ltd (as in divisions)
2) Both Royal Mail and Parcelforce have international import operations.

Pudney · 8 Nov 2012 at 20:17

Lopéz said:
Haha, yes there is that too. I had a customer send a camera to Egypt, with a declared value of £1.

His customer at the other end was charged VAT & duty on the full RRP.

I saw a pallet of genuine Adidas trainers the other week that some clown tried to send through with a declared value of £9.

Back when I was an import broker we had to stop all shipments from Valve when Half Life 2 came out as they were suspicions about the valuations on their merchandise being sent over

IronWarrior · 8 Nov 2012 at 20:17

Aeleys said:
Okay, both deliver, both over-charge. next topic

Indeed, I agree.

anything I don't mind · 8 Nov 2012 at 20:17

You can't do anything. How can it cost £8 to handle the package, it costs less to send a package like that to the other side of the planet. What kind of handling are they doing with the package ?

Best thing to do when customs decides they want to make some money is not pick up the item and say undelivered imo.

Aeleys · 8 Nov 2012 at 20:18

IronWarrior said:
Indeed, I agree.

edit! lol

Pudney · 8 Nov 2012 at 20:19

groen said:
You can't do anything. How can it cost £8 to handle the package, it costs less to send a package like that to the other side of the planet. What kind of handling are they doing with the package ?

Best thing to do when customs decides they want to make some money is not pick up the item and say undelivered imo.

Just because you don't understand something doesn't make it wrong.

arknor · 8 Nov 2012 at 20:20

Pudney said:
Actually in both defence and contrary to estebanrey:

1) Royal Mail and Parcelforce are both part of Royal Mail Group Ltd (as in divisions)
2) Both Royal Mail and Parcelforce have international import operations.

I never claimed otherwise I said they are ran as 2 seperate companies and they are.

What do they share? they certainly dont share depots,customs imports or deliveries.
if they did royal mail special delivery would be delivered by parcelforce

You can't do anything. How can it cost £8 to handle the package, it costs less to send a package like that to the other side of the planet. What kind of handling are they doing with the package ?

Best thing to do when customs decides they want to make some money is not pick up the item and say undelivered imo.

You are paying for them to pay the customs fees in advance and fast track the parcel.
It's a rip off but you dont have a choice and you can no longer argue you will only pay the VAT

IronWarrior · 8 Nov 2012 at 20:20

groen said:
You can't do anything. How can it cost £8 to handle the package, it costs less to send a package like that to the other side of the planet. What kind of handling are they doing with the package ?

Best thing to do when customs decides they want to make some money is not pick up the item and say undelivered imo.

Then the parcel gets sent back to the sender and you won't get refunded for the shipping.

But yes, I would really like to know what the £8 "handle" fee is.

Pudney · 8 Nov 2012 at 20:21

arknor said:
I never claimed otherwise I said they are ran as 2 seperate companies and they are.

What do they share? they certainly dont share depots,customs imports or deliveries.
if they did royal mail special delivery would be delivered by parcelforce

No, legally they are not 2 separate companies, they are both part of the same legal entity, they are run separately but legally they're the same organisation.

Sadly I checked the financial statements

Lopéz · 8 Nov 2012 at 20:24

groen said:
How can it cost £8 to handle the package, it costs less to send a package like that to the other side of the planet.

If I give a taxi driver £8 it will get me about 4 miles down the road. What's your point?

Strife212 · 8 Nov 2012 at 20:25

IronWarrior said:
I would really like to know what the £8 "handle" fee is.

Some bloke taking 5 minutes to fill out a form.

Profiteering in other words.

anything I don't mind · 8 Nov 2012 at 20:26

Well its either pay the customs charge which is more than the item cost or pay a delivery cost. It has happened to me before but I ended up paying the cost because i had to walk all the way down to the royal mail office so I thought i might as well.

anything I don't mind · 8 Nov 2012 at 20:28

Lopéz said:
If I give a taxi driver £8 it will get me about 4 miles down the road. What's your point?

Well taxi's are also over priced and an unrelated service. Handling fee compared to transporting the same good around the world is kind of comparable because the package is being handled throughout the journey multiple times and incurring additional costs like petrol and so on. While the package is just being handled in an office and it costs more.

Lopéz · 8 Nov 2012 at 20:29

Strife212 said:
Some bloke taking 5 minutes to fill out a form.

Profiteering in other words.

You have absolutely no idea.

Pudney · 8 Nov 2012 at 20:30

Lopéz said:
You have absolutely no idea.

Aye, like I said earlier, people don't know how something works so automatically assume it must be wrong.

Strife212 · 8 Nov 2012 at 20:32

Lopéz said:
You have absolutely no idea.

We go through this every time there's a thread like this, but you've never once explained to me what actually happens. You clearly know, so why not tell me?

Say someones imports an american blu-ray via parcelforce. Nothing special, not a business purchase. What actually happens?

Lopéz · 8 Nov 2012 at 20:33

Pudney said:
Aye, like I said earlier, people don't know how something works so automatically assume it must be wrong.

People should go and talk to HMRC about what's involved in gaining an MOU, , setting up an NES system to work with CHIEF, becoming an AEO, securing a deferment account, and running your own in-house Customs bureau operation.

Then come back and whinge about how unfair it is.