I just grabbed a Dell XPS 14 Ultrabook for $668!

leoncc · 9 Nov 2012 at 15:48

I just grabbed an XPS 14 Ultrabook for $668 from Dell outlet!

My parents have had an old HP laptop for 8 years now lol, after waiting 20 minutes to install Zune yesterday I decided to upgrade them for xmas!

It was under scratch and dent so I thought I would take a risk and see if I get lucky because that is an awesome price!

If I'm not happy with it aesthetically I can send it back I think?

*excited*

Antowns · 9 Nov 2012 at 15:49

Not if they told you the cosmetic condition, you'd need another reason to send it back, unless they have a no questions asked returns policy.

tom_e · 9 Nov 2012 at 15:50

Send it back under the DSR no problem

leoncc · 9 Nov 2012 at 15:52

Yeah that is what I thought, I would still be purchasing a laptop from them what ever the outcome is so I don't think they would be too grumpy!

Antowns · 9 Nov 2012 at 15:54

tom_e said:
Send it back under the DSR no problem

This would only work for 7 days after the delivery I believe, suppose it gives you a time to look at the cosmetic condition and judge it for yourself.

tom_e · 9 Nov 2012 at 15:57

Antowns said:
This would only work for 7 days after the delivery I believe, suppose it gives you a time to look at the cosmetic condition and judge it for yourself.

Correct you must notify them that you intend to return it under the DSR within 7 days but it does not need to reach them in that 7 days.

leoncc · 9 Nov 2012 at 16:04

He didn't specifically answer about the 7 day policy under DSR meh!

21 Days Return Policy
15:58:03 GMT
If you are already aware it is a Scratch and Dent unit and you want to return it because of that cosmetic issues
15:58:13 GMT
15% Restocking fee will be applied
15:59:59 GMT
For the records:
16:00:04 GMT
Scratch and Dent (S&D) are machines with cosmetic issues, he scratches or dents are not bigger than 2.5 inches and they do not affect the computer's performance. will not have scratches or pits on the screen, missing or illegible letters on the keyboard, or damage to the touchpad or palmrest.
16:00:08 GMT
If you need to cancel your order or make changes after the order has been placed, you will have to first receive the order, and then contact Customer Care to set up a return. In cases where a return is required & no new order is booked, a 15% restocking fee will be assessed.

tom_e · 9 Nov 2012 at 16:10

You can return for whatever reason you like under the DSR doesn't matter if they've told you about it or not and they cannot charge a restocking fee.

Antowns · 9 Nov 2012 at 16:13

tom_e said:
You can return for whatever reason you like under the DSR doesn't matter if they've told you about it or not and they cannot charge a restocking fee.

This is correct, some websites still try to ignore this. I think the T&C on Amazon at one point allowed their sellers to charge restocking fees.