Cable break at exchange = no phone and Internet!

nIckEl101 · 3 Dec 2012 at 19:45

So there was a 'cable break' at the local exchange, so phone and Internet are out of action! Simple things like checking bank accounts, email correspondence and weekly shop!

I Am with talk talk, who i have never had any issue with at all, however they have said the the issue is with bt open reach, and cannot give any indication of when this will be fixed!!

It's like having my arms cut off! Fortunately I get 3G in the bedroom, so not completely disconnected!

godinman · 3 Dec 2012 at 19:48

So, you're having to use slightly slower internet. Story bro cool!

cainer · 3 Dec 2012 at 19:48

http://forums.overclockers.co.uk/forumdisplay.php?f=6

Frenzy · 3 Dec 2012 at 19:49

I would have committed suicide by now!

#Chri5# · 3 Dec 2012 at 19:53

nIckEl101 said:
So there was a 'cable break' at the local exchange, so phone and Internet are out of action! Simple things like checking bank accounts, email correspondence and weekly shop!

I hadn't realised you can no longer go to the cornershop or supermarket in person and buy stuff...

anything I don't mind · 3 Dec 2012 at 19:54

Nothing like a healthy break. I like to try and have a screen free week or two per year. But going away is too expensive, so i don't always do it.

Randomface74 · 3 Dec 2012 at 19:55

I had this the other day - they fixed it within 24 hours.

anything I don't mind · 3 Dec 2012 at 19:56

If you were BT you could ask for the bt openworld temporary account. if it is too long you should ask talk talk for dialup access see if it works.

Crafty · 3 Dec 2012 at 20:01

groen said:
If you were BT you could ask for the bt openworld temporary account. if it is too long you should ask talk talk for dialup access see if it works.

mattyprice4004 · 3 Dec 2012 at 20:03

nIckEl101 said:
So there was a 'cable break' at the local exchange, so phone and Internet are out of action! Simple things like checking bank accounts, email correspondence and weekly shop!

I Am with talk talk, who i have never had any issue with at all, however they have said the the issue is with bt open reach, and cannot give any indication of when this will be fixed!!

It's like having my arms cut off! Fortunately I get 3G in the bedroom, so not completely disconnected!

Of course it's with BT - talktalk don't own your line

malfunkshun · 3 Dec 2012 at 20:11

groen said:
If you were BT you could ask for the bt openworld temporary account. if it is too long you should ask talk talk for dialup access see if it works.

You see the problem with this idea right, groen?

Tealc · 3 Dec 2012 at 22:47

Exchange faults are generally quick to fix. I've seen faults go from raised to closed within 30 minutes when they are simple exchange side faults.

nIckEl101 · 6 Dec 2012 at 09:40

Still no resolution in sight!....

Theophany · 6 Dec 2012 at 09:42

http://theoatmeal.com/comics/no_internet

Cosimo · 6 Dec 2012 at 09:48

Yes, had it. It's a pain but 3G is there to take away some of the pain. After twenty four hours you discover that there is so much more to life than the internet.

Enjoy it while it lasts.

Devrij · 6 Dec 2012 at 09:51

Theophany said:
http://theoatmeal.com/comics/no_internet

Poor OP probably won't open that because he'll be conserving his data usage and/or won't want to wait for it to load ever so slowly.

But I laughed.

If it's any consolation, OP, I'm RMAing my mobo and GFX card so will be without a PC for a fair while. I feel your pain. At least you can play SP games! I have to download world of goo to play on my gf's work laptop because it can't handle anything better

apeksdiver · 6 Dec 2012 at 09:52

nIckEl101 said:
Still no resolution in sight!....

Have you contacted them again? Can't see how it takes that long to replace a broken wire.

PaulyD · 6 Dec 2012 at 10:04

What exchange are you on?

LordSplodge · 6 Dec 2012 at 10:14

groen said:
If you were BT you could ask for the bt openworld temporary account. if it is too long you should ask talk talk for dialup access see if it works.

Erm...what?

nIckEl101 · 6 Dec 2012 at 10:21

apeksdiver said:
Have you contacted them again? Can't see how it takes that long to replace a broken wire.

yes.. many times, tried calling them again, and ended up with a looping automated message stating that I should call back again in 72 hours!! A colleage at work is also with talk talk and has no line.

The initial ticket that I raised was closed saying that it was fixed, and a new one re-opened, while I was on the phone to them on Monday!

Theophany said:
What it's like to have no internet - The Oatmeal

What it's like to have no internet

theoatmeal.com

thats how i feel sometimes!

PaulyD said:
What exchange are you on?

In Thame, the main junction box is by the Cross Keys pub (not sure if you know area). I have seen engineers sat by it most days.