Tv Fault - Is It Worth Getting Repaired?

funkyphantom · 30 Nov 2012 at 21:33

Hi guys, my friend has a 50 inch LG plasma TV, probably around 5-6 years old. It cost him a pretty penny at the time although its obviously getting on a bit now. Its developed a fault and I just thought I would ask if you guys think its worth getting repaired, or chop it in? The vertical line disapears on blacks.

funkyphantom · 6 Dec 2012 at 19:21

Anyone have any ideas on what this problem could be?

bertles86 · 7 Dec 2012 at 07:38

Outside warranty, panel has gone....a 55 inch LED is less than 1500 these days.

New screen.

JAMAL · 7 Dec 2012 at 21:42

bertles86 said:
Outside warranty, panel has gone....a 55 inch LED is less than 1500 these days.

New screen.

There are 55 inchers for £400!

bertles86 · 7 Dec 2012 at 22:12

Older 2011 models, or lcd sure.

funkyphantom · 7 Dec 2012 at 22:18

bertles86 said:
Outside warranty, panel has gone....a 55 inch LED is less than 1500 these days.

New screen.

Definitely the screen gone then?
Thanks

mrh2019 · 9 Dec 2012 at 13:52

funkyphantom said:
Definitely the screen gone then?
Thanks

Yes 100% screen fault

xMarkie · 9 Dec 2012 at 14:09

Has he tried resetting it to factory settings?
Before you rush off telling him its a panel problem it is also worth rulling out the software and other bits of hardware which supply the signal to the plasma panel.
In your picture the line isn't constant.

It would be worth doing a factory reset.
Then you need to find out how to get into the 'service menu' of the tv and do a more thorough reset - BE CAREFUL there are settings in there which you don't want to play with (unless you write down what they were before).

Then last option is to find a local approved LG repairer who could do a 'free quote'.
There are a number of plasma tv's which have known issues and manufacturers have been known to rectify for free to maintain good customer relations.

Deleted member 77746 · 9 Dec 2012 at 14:45

Get accidental insurance and claim?

mrh2019 · 10 Dec 2012 at 09:58

xMarkie said:
Has he tried resetting it to factory settings?
Before you rush off telling him its a panel problem it is also worth rulling out the software and other bits of hardware which supply the signal to the plasma panel.
In your picture the line isn't constant.

It would be worth doing a factory reset.
Then you need to find out how to get into the 'service menu' of the tv and do a more thorough reset - BE CAREFUL there are settings in there which you don't want to play with (unless you write down what they were before).

Then last option is to find a local approved LG repairer who could do a 'free quote'.
There are a number of plasma tv's which have known issues and manufacturers have been known to rectify for free to maintain good customer relations.

Sorry it wont be software, it will be the screen.

LG are just about the worse company for customer relations, you will not get anything out of them after the gtee has expired.

funkyphantom · 10 Dec 2012 at 16:10

Ok thanks for your input gents. I think he's just gonna hang it up in the kids room for xbox gaming pleasure. It isn't that off putting to be fair.