Brand new computer just stopped working

Kiddvoo · 9 Dec 2012 at 19:55

Please help guys I just got my new computer a few hrs ago was running fine and then I hit the plug with my foot and it gave a small spark I noticed it then the computer turned off so I fixed the plug made sure all was secure and turned back on and it turned back on ok and all pages restored so I carried browsing then after a few minutes it turned off again and that was it it will not turn back on not what has possibly happened please tell me I haven't fried my motherboard

please help guys thanks

andy_mk3 · 9 Dec 2012 at 19:57

Woah, that was a heck of a sentence..

Have you tried a different power cable or changed the fuse in your current one?

Also make sure you haven't knocked the switch on the back of the power supply.

RJC · 9 Dec 2012 at 19:58

Can you re-check all the power sockets and perhaps try a different socket.

Doomedspeed · 9 Dec 2012 at 19:58

Kiddvoo said:
Please help guys I just got my new computer a few hrs ago was running fine and then I hit the plug with my foot and it gave a small spark I noticed it then the computer turned off so I fixed the plug made sure all was secure and turned back on and it turned back on ok and all pages restored so....

I got to there before i needed to breathe.

Bacon? · 9 Dec 2012 at 20:04

Doomedspeed said:
I got to there before i needed to breathe.

You speak out loud when reading

And OP whats your PSU. Make and model please.

Kiddvoo · 9 Dec 2012 at 20:05

Hey sorry about the lack of punctuality and yh I have tried diff power cables diff extension leads everything but no life and I don't have a switch on the back for power supply

ConnorJoshua · 9 Dec 2012 at 20:05

You could have just blown the fuse or worse..

RJC · 9 Dec 2012 at 20:05

What are the computer specs?

Test the PSU:

Kiddvoo · 9 Dec 2012 at 20:06

I'm not sure what watt it i or manufacturer I only got today and have not got familiar with it

RJC · 9 Dec 2012 at 20:07

Kiddvoo said:
I'm not sure what watt it i or manufacturer I only got today and have not got familiar with it

Was it bought from the high street?

Just yes or no

MarkJr · 9 Dec 2012 at 20:07

Kiddvoo said:
I'm not sure what watt it i or manufacturer I only got today and have not got familiar with it

There is something called opening up the side panel and having a look inside on the sticker...

Kiddvoo · 9 Dec 2012 at 20:08

The specs
A8 5600 3.6
8gb ram
1gb 6670ddr5

RJC · 9 Dec 2012 at 20:09

See my reply above (post 10)

Kiddvoo · 9 Dec 2012 at 20:09

It was bought on amazon brand new

Kiddvoo · 9 Dec 2012 at 20:10

It's an acer m3 desktop

panyan · 9 Dec 2012 at 20:11

Kiddvoo said:
It was bought on amazon brand new

We want to know what brand/model the power supply is, not where you bought it from

(especially when it wasnt bought from ocuk!)

RJC · 9 Dec 2012 at 20:14

Kiddvoo said:
It's an acer m3 desktop

If your satisfied that you have tested all mains supplies are ok ie plugs and sockets, I would ask for a RMA as the unit is still under warranty.

You could do the PSU test in my post (couple back) but this would need you to dismantle some of the system.

Edit: Can you any LED'S on the motherboard with the side off?

Kiddvoo · 9 Dec 2012 at 21:56

Hi sorry took soo long the psu is a delta electronics 250w we just found that out is that why it's not working anymore is the gpu too powerful and what has happened has it just blown my psu?

apeksdiver · 9 Dec 2012 at 22:06

Return it there is no point opening it up and invalidating the warranty

Kiddvoo · 9 Dec 2012 at 22:12

It was already opened to insert graphics card I think it was there mistake as I've no idea why a 250w would be in a 8gb ran system runnin a 3.6 CPU so I've just ordered a 600w corsair for 30 hopefully that will fix