Just had a user call me saying they're having problems connecting to our Wifi network on their new Kindle Fire. They're putting in the correct key, but keep getting a "password too short" message. A quick Google has revealed that this is a common problem, and that the Kindle is actually configured not to accept passwords under 8 characters long.
Please can someone re-assure me that a company as big as Amazon are not so <expletive deleted> short-sighted and stupid as to actually have done this, and give me a fix?
And no - increasing the length of the wifi password is not an option, it's already 8 characters and there's no way I'm going round our 6 routers, 40 odd laptops and 30 odd mobiles to reset the password on every single one just because some company decides their way is best.
Please can someone re-assure me that a company as big as Amazon are not so <expletive deleted> short-sighted and stupid as to actually have done this, and give me a fix?
And no - increasing the length of the wifi password is not an option, it's already 8 characters and there's no way I'm going round our 6 routers, 40 odd laptops and 30 odd mobiles to reset the password on every single one just because some company decides their way is best.