Issue with online seller.

dottty27 said:
Report it to the police then ect get a crime number ect :D
Click to expand...

Forget my friends board now. I'm going to follow this up just to spite them and then to claim compensation.

All this just to save £4,70 on a motherboard compared to OCUK, my friend is stupid lol.
 
Last edited:
I've used said company for years, without hassle and they have been excellent.

Over the last few days have had to RMA a 256GB Samsung 830 SSD, and they couldn't have been more helpful.

One phone call, they arranged pick by DPD (at their own cost (not sure OCUK do this?)) and fully automated email service detailing what stage the RMA is in. Pretty much trouble free plus they pay for and arrange collection, can’t really ask for more.
 
Craterloads said:
I've used said company for years, without hassle and they have been excellent.

Over the last few days have had to RMA a 256GB Samsung 830 SSD, and they couldn't have been more helpful.

One phone call, they arranged pick by DPD (at their own cost (not sure OCUK do this?)) and fully automated email service detailing what stage the RMA is in. Pretty much trouble free plus they pay for and arrange collection, can’t really ask for more.
Click to expand...

Only plus note I can say is for my friend they picked up his board next day through DPD.

The fact they won't let him use the insurance he paid for, because they processed the original board under the wrong category (probably claimed on the insurance for themselves). And then denied all knowledge calling him a liar e.t.c Obviously such a good reliable company.

I quote from their website:

Our Support Mindset and Commitment to you

*insert company name here* 3XS - Specification, Service, Satisfaction. What is 3XS? In a nutshell, we want to offer you the right Specification of goods and the right Service levels, for you to feel Satisfied with your shopping experience at *insert company name here* so you will have no hesitation to buy from us again.

The 3XS mindset is adopted by all at *insert company name here* , from placing your order to after sales service we would like to offer you our assurance that our staff and procedures will keep you updated at all times to help meet your expectations of us.

Contact our team for any non-technical service queries such as order tracking and amendments, courier issues, damaged or wrong parts and general Information.
 
You must log in or register to reply here.
Back
Top Bottom