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AMD's 'Never settle' games bundle maybe not so peachy after all!

Not Softpedia again!!

They are talking about Newegg,not a UK retailer.

AFAIK,people have returned AMD cards here when they have been faulty and OcUK seem fine with it.

I think it's messed up how NewEgg is screwing people on 7900 Series returns.

If you're not exhanging it, and just returning it (to buy antoehr brand 7900 at the same price for example).

They will Deduct $169 from your Credit for the price of the "Promo Codes"

the promo games should not be deducted, they are promo codes from AMD, not newegg.

if you pay $409 for the card, you should get $409 worth of credit, They should not be taking away the value of each game.

the coupons arent in the GPU Box this time around either (least mine werent, they were stapled to the invoice).

So when they ship you a different brand, the warehouse guy should have a note to NOT include a Promo Card with the invoice.

but yeah, the AMD Promo Games, are a GIFT for buying an AMD Card, AMD foots the Bill for those, not NewEgg.

So they Cannot Take off the $169 for the promo. you paid $409 for the CARD. the Promo was deducted from the invoice and given to you as a GIFT.

They arent in the Box, they are stapled to the Invoice when they are packed... They should be able to look up your original invoice, issue a return credit for $409.
Scan out the other brand model for $399, and then delete the Promo Code line from the invoice before they send it to be packed.


I've been seeing too many friends trying to return DEFECTIVE 7900 cards to exchange brands (at the same price point), but New Egg insists on taking the $169 off their credit for the used code card. So a $399 Card gets you $240 worth of credit when returned? and if you buy another one, you're gonna get the same damn Promo Code Cards again anyway.
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That is the post,from overclock.net that was quoted. Seems a retailer trying a fast on the consumer.
 
Given he was after a replacement and not a refund, it sounds more like its a case of Newegg just being arses.

I suppose common sense would mean that if the card is being returned for refund then the games should be as well, but that shouldnt be the case if its a fault card being replaced.
 
I've returned cards under both DSR and RMA without game codes, had zero issues, its wasn't even mentioned tbh.

Millions of these keys are set aside for promo's, sounds silly that they would or for that metter even could hold up a return based on FREE additional items.
 
Buying in Britain it's a non issue, as above, I wasn't asked for any codes back upon refund for a faulty 79 or a previous DSR although I did send the code back.

I have even seen DSR'd game codes up on sale in the mm.:eek:
 
As already posted it has nothing to do with AMD. This is an issue affecting newegg customers only and its entirely neweggs fault. Given the amount of bad press this is getting i expect newegg to have a change of heart pretty soon.
 
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LtMatt said:
As already posted it has nothing to do with AMD. This is an issue affecting newegg customers only and its entirely neweggs fault. Given the amount of bad press this is getting i expect newegg to have a change of heart pretty soon.
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This
 
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