victim of online fraud

B&W

B&W

B&W

Soldato
Joined
3 Oct 2003
Posts
7,685
Location
Birmingham
Hi just came back from holiday and while i was on the plane back someone spent 1500 on online gambling websites, my card was with me and i never used it whilst abroad. They said phone back afer 8 when i can talk to the fraud department.

Will they kick up a fuss and not return my money?
 
Since my card was safe at all times and hasnt been used abroad then its not carelessness on my part, maybe there security is at fault.
 
B&W said:
Since my card was safe at all times and hasnt been used abroad then its not carelessness on my part, maybe there security is at fault.
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Their.

I doubt that you'll have much of an issue getting the money back.

I had no problem when my card was used fraudulently years ago. I simply phoned the bank, told them of the suspect transaction and they sent a form out for me to sign with the details on and I got the money back about 2 weeks later.
 
Nursie said:
Their.

I doubt that you'll have much of an issue getting the money back.

I had no problem when my card was used fraudulently years ago. I simply phoned the bank, told them of the suspect transaction and they sent a form out for me to sign with the details on and I got the money back about 2 weeks later.
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Had some fraud on my Natwest debit card after losing it abroad a couple of years back - they refunded everything within a few hours and then sent forms to fill in after.

Credit cards were in the same wallet and some transactions on those too, also got refunded pretty quickly.
 
Beerbaron said:
What bank is it with?
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Halifax ive been through a number of departments now.

They told me to ask the companies who took the money how they got my details, one has said im not registered (which is good) and the other i cant get through to and now im on hold to the disputes line...
 
Thing is the card was with me and i was on a 8hour flight when the transactions happened.
 
And only used 7 weeks after and on the date im due back? Something dodgy going on.
 
Or a sequential numbering fraud.
Strange they don't use verified by visa or the mastrecard equivalent for such online gmbling activities.
Also strange as to use such a card how would they extract the actual money if they had won?
It gets put into your bank account directly doesn't it.
So is your entire account compromised?
 
I had graud once wherre they phoned me up and asked if i was buying a couple of 300 pounds worth of ghd products. I wasnt, there had been a 79p apple store tranaction used first, aparently seuqnetial numbering, trying every number in a sequence.

They replaced the cards and money, security was never compromised, when the 79p was a succes they hit up for the larger amounts to be delievreed to a po box or warehouse or similar.

You can get fraud, but if it is sequential numbering then your banks system should really have caught it before allowing such a large tranaction with no verified by visa, mine kicks in regularly for online transactions.
 
B&W said:
And only used 7 weeks after and on the date im due back? Something dodgy going on.
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Coincidence. Your card was comprised before your flight and the fact that you became aware of this as you were actually in the air is irrelevant and all of this will be confirmed by your bank.
 
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