Joys of owning own Business

Disciplined as long as she doesn't have a valid reason for not communicating? I know it's a conincidence but there could be a valid reason.

I am at work now and someone hasn't turned in for the evening shift and there's been no communication. I am trying to find out what's going on and there may be a valid excuse though something happened a few weeks back that this person now not being in doesn't surprise me. But I shall reserve judgement until I know the facts.
 
On the flip side of this, no matter what an employee has done wrong, I don't think I would be too impressed about having it being discussed all over an internet forum.

Granted you haven't identified her, but we have already narrowed it down to a husband and wife run nursery in Stockport. I doubt there will be that many. You should have more respect for your employee. She could be in hospital or something for all you know.

I in no way defend her actions if she has just done a bunk, but to openly talk about it like this in open forum? Tsk tsk.
 
BDEE said:
On the flip side of this, no matter what an employee has done wrong, I don't think I would be too impressed about having it being discussed all over an internet forum.

Granted you haven't identified her, but we have already narrowed it down to a husband and wife run nursery in Stockport. I doubt there will be that many. You should have more respect for your employee. She could be in hospital or something for all you know.

I in no way defend her actions if she has just done a bunk, but to openly talk about it like this in open forum? Tsk tsk.
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i no longer live in Stockport, this is an old account, have only recently started posting back on here.

and yeh there are elements of how we've dealt with this situation that could have been done differently, but when you have children that need looking after, they have to come first, not who should be contacted first in emergency's.
 
BDEE said:
On the flip side of this, no matter what an employee has done wrong, I don't think I would be too impressed about having it being discussed all over an internet forum.

Granted you haven't identified her, but we have already narrowed it down to a husband and wife run nursery in Stockport. I doubt there will be that many. You should have more respect for your employee. She could be in hospital or something for all you know.

I in no way defend her actions if she has just done a bunk, but to openly talk about it like this in open forum? Tsk tsk.
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Lol...
 
Linkex said:
No, not really. Your emergency contact is for when your next of kin needs to be informed of something in an emergency (You're in hospital or whatever). Its not an additional contact method for your employer to reach you.
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Ok so what about a business that needs to contact an employee that hasn't turned up to deal with a vulnerable individual and who has not followed all the other necessary protocals/ arrangements ? Should that business not have a duty to ring an emergency contact number to shed any light on the matter? The question is rhetorical since I have had to do it on a number of occasions in/for my own business.
 
original.wood said:
her phone will sometimes ring 6 times then voicemail, sometimes its straight to voicemail.
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original.wood said:
yes, voicemails have been left. still not heard a peep out of the employee or her mother.
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What did you expect to achieve from calling more than once? I mean you call, leave a voice mail and she'll be aware that you've called. Maybe her mum's dead, maybe she got involved in an accident... you don't know what could have happened but you've decided to repeatedly call and try contacting her emergency contact... because she's not come into work?

You're still blissfully unaware of whats happened yet you've decided to rant about it on the internet, talk about a disciplinary and contact your solicitors re: a letter to send her?

Why not just wait for her to either get in contact or come in tomorrow - calling her repeatedly isn't going to change anything... if she's skiving/has quit and hasn't had the courtesy to inform you then she'll just ignore you, if something bad has happened then its just adding to any stress etc...
 
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dowie said:
What did you expect to achieve from calling more than once? I mean you call, leave a voice mail and she'll be aware that you've called. Maybe her mum's dead, maybe she got involved in an accident... you don't know what could have happened but you've decided to repeatedly call and try contacting her emergency contact... because she's not come into work?

You're still blissfully unaware of whats happened yet you've decided to rant about it on the internet, talk about a disciplinary and contact your solicitors re: a letter to send her?

Why not just wait for her to either get in contact or come in tomorrow - calling her repeatedly isn't going to change anything... if she's skiving/has quit and hasn't had the courtesy to inform you then she'll just ignore you, if something bad has happened then its just adding to any stress etc...
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What a long post for a single, pretty unimportant point. Wah wah, why did you keep ringing her?! Boo friggidy hoo.
 
dowie said:
snip
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Yeah, though I'd say call once at about 07:15 (could have been running late, didn't want to pull over to use phone etc.), leave voicemail, if nothing half an hour later call again then let it go until the next day.

But this is me, I do respect that concern for welfare may warrant more aggressive attempts to contact the person however I've also worked with many people where this type of situation would have been out of character and it has just turned out they slept in, wanted the day off and ignored contact etc. so my opinion will obviously have been affected by that.

Either way wood, let us know if she's okay.
 
i believe when working with children and you are the designated member of staff for that day in charge of a group of children, then courtesy would be to get in touch at some point during the day, no matter what had happened. god forbid the worst has, in which i take back everything.

the girl was due in at 8, we phoned at 8:15 to which we got no answer. we then phoned 2 members of staff who were not working today, to see if either of them could come in if we couldn't get in touch with her, this wasn't possible for both employees due to illness and other arrangements

we continued to phone her, in case she had overslept and we thought perhaps the phone ringing would wake her? after a couple of unsuccessful attempts, we sent a text and left a voice mail. we tried to make contact with the employee's mother at around 9am, as normally she would be looking after the employee's child today, but no success.

we tried calling once or twice throughout the day up to 6pm but no such luck.

all we can do now is wait till tomorrow to see what happens with her, if no show, then send a letter and presume she wont be returning and start looking for a replacement member of staff which could take weeks to find someone suitable.

not the the greatest way to start the week, but we'll manage, always do.
 
I'd wait until you hear from her :)

Fingers crossed she turns up tomorrow with an explanation that doesn't involve being mugged, raped, attacked etc.
 
We've had this a couple of times, once the guy had actually died and on another occasion the employee just never came back and refused to contact us and tell us of the situation. One other relapsed into alcoholism and we didn't hear till he surfaced in rehab.

I don't think you have reacted too badly, maybe a tad OTT but in the situation with the job responsibility she had I don't think its that OTT especially with a previously reliable employee.

If your going to move to dismiss as she's not got in contact and may well refuse to answer your letters you need to seek advice and send further letters recorded delivery.
I believe one more summoning her to a meeting to discuss and a further one telling her you had the meeting which she didn't attend and had no course but to dismiss her.
Total pain in the bum!
 
Boxing stance at known address?

My Girlfriend has been at placements for nursery's and such, and I understand the severity of not having enough staff due to the ratio between staff and children etc etc. I'd pretty much ring a few times to try get in touch cause it can cause chaos and legal issues if not addressed properly.

Hope you get said employee sorted out.
 
Put a basic plan in place - assume she isnt going to be in over the next week or two and cover for that - then plan her replacement. I'd say you would have adequate grounds after that time to show her the door if she appeared out of no where
 
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