Only time I have been in A&E in the last ten years - heart palpitations, police called me an ambulance, took 30 minutes to arrive (was looked after by police in the meanwhile and am a low risk priority, so fair enough). Got to A&E, took 10 minutes for admission (was busy), hour to be seen initially, had ECG, x-ray, blood tests. Took about 4 or 5 hours in total. A bit longer than I'd have liked but I wasn't going to keel over and die immediately so I didn't mind, they need to prioritise and the tests took a few hours to be turned around. I think majority of NHS front line do a very good job.