Hey guys, where to start this mess, ok so on tues 26th march this year. me and my dad went town for shopping. We parked in a different car park which is located outside, My dad went to pay at the ticket machine and came back to put the ticket for 2 hours below the windscreen and off we went. From 13:27 to 15:27, as we came back around 15:20 we found out. My Dad even told me that as he went to pay at the ticket machine, the ticket officer was glancing at him(so obviously he knows he paid).
The parking charge was issued at 13:34 which was only 7 minutes after, we came back and found it had fallen to the floor. He had put it in the right place but those tickets weren't sticky(unlike the car park we usually go which was full). So we suspected the wind might have blown it off.
We are furious and my Dad is not looking to pay the charge what so ever, we had email them with proof that we paid the ticket with it scanned in(and still in hand now obviously) and this is the reply from them today-
We have recently received your letter of appeal and have decided that this parking charge stands. We are willing to accept £75.00 as full settlement of the parking charge providing the payment is received no later than 14 days from the above date.
The reason for which your appeal has been refused is failing to display your purchased pay and display ticket visibly on the day in question. We are acting on behalf of our client, whom state that if a pay and display ticket is not displayed visibly then a parking contravention is being committed.
It is your responsibility to ensure your purchased ticket is displayed clearly within your vehicle windscreen once your vehicle is secured so any parking enforcement officer is able to authorize your stay on the said date. Signage does warn all drivers of contraventions that will leave you liable to receive a parking charge notice and you failed to adhere to those terms and conditions therefore we cannot waiver this charge notice.
Your appeal is refused for the reasons stated above. This decision is final there will be no further correspondence regarding this appeal.
You now have the following options:
1) Pay the parking charge at the reduced rate of £75.00 within 14 days. Please note that after this time the reduced rate will no longer apply and the parking charge notice will increase to £125.00. Please also note that there is a £4.50 surcharge (Inclusive of VAT) on all debit/card payments.
2) Make an appeal to POPLA – The independent Appeals Service by completing the accompanying form or by making your appeal online at www.popla.org.uk . Please be advised that if you opt for the independent arbitration of your case, the ability to pay the parking charge at the reduced rate of £75.00 will be at end. If you opt to pay the parking charge you will be unable to appeal to POPLA. If you wish to appeal to POPLA, you will lose the right to pay the charge at the reduced rate of £75.00. Should POPLA also deem your appeal unsuccessful you will be required to pay the full amount of £125.00
Your POPLA verification code is 2261013001
3) If you choose to do nothing, we will seek to recover the monies owed to us by our appointed debt recovery agent and may proceed with court action against you.
I think they are private company http://www.elitemanagementonline.co.uk/html/aboutus.php
They send us two pictures of our car that had no ticket displayed, can any1 offer any good help in what to do next?
Much appreciated
The parking charge was issued at 13:34 which was only 7 minutes after, we came back and found it had fallen to the floor. He had put it in the right place but those tickets weren't sticky(unlike the car park we usually go which was full). So we suspected the wind might have blown it off.
We are furious and my Dad is not looking to pay the charge what so ever, we had email them with proof that we paid the ticket with it scanned in(and still in hand now obviously) and this is the reply from them today-
We have recently received your letter of appeal and have decided that this parking charge stands. We are willing to accept £75.00 as full settlement of the parking charge providing the payment is received no later than 14 days from the above date.
The reason for which your appeal has been refused is failing to display your purchased pay and display ticket visibly on the day in question. We are acting on behalf of our client, whom state that if a pay and display ticket is not displayed visibly then a parking contravention is being committed.
It is your responsibility to ensure your purchased ticket is displayed clearly within your vehicle windscreen once your vehicle is secured so any parking enforcement officer is able to authorize your stay on the said date. Signage does warn all drivers of contraventions that will leave you liable to receive a parking charge notice and you failed to adhere to those terms and conditions therefore we cannot waiver this charge notice.
Your appeal is refused for the reasons stated above. This decision is final there will be no further correspondence regarding this appeal.
You now have the following options:
1) Pay the parking charge at the reduced rate of £75.00 within 14 days. Please note that after this time the reduced rate will no longer apply and the parking charge notice will increase to £125.00. Please also note that there is a £4.50 surcharge (Inclusive of VAT) on all debit/card payments.
2) Make an appeal to POPLA – The independent Appeals Service by completing the accompanying form or by making your appeal online at www.popla.org.uk . Please be advised that if you opt for the independent arbitration of your case, the ability to pay the parking charge at the reduced rate of £75.00 will be at end. If you opt to pay the parking charge you will be unable to appeal to POPLA. If you wish to appeal to POPLA, you will lose the right to pay the charge at the reduced rate of £75.00. Should POPLA also deem your appeal unsuccessful you will be required to pay the full amount of £125.00
Your POPLA verification code is 2261013001
3) If you choose to do nothing, we will seek to recover the monies owed to us by our appointed debt recovery agent and may proceed with court action against you.
I think they are private company http://www.elitemanagementonline.co.uk/html/aboutus.php
They send us two pictures of our car that had no ticket displayed, can any1 offer any good help in what to do next?
Much appreciated