I.T Job - abbreviations

Jackaby said:
Wow, didn't expect this much response.

Also I kinda followed the first guys response, after some googling I realise It's not something I can just blag. From what I was told by a friend it was a basic I.T job in a school so I assumed the easiest of things, although she knows nothing about PC's.

Thanks for all the positive + negative responses (was expected).

<3 you guys!

EDIT: To all the people asking me to google these abbreviations, try typing in such things such as AD SCCM and GPO's, you'll probably get results for League of legends. ALSO, dreams not crushed at all.
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Keep searching. I was in a similar position to you last year. I was in marketing and hated it. I have been poking around in PC's for 20 years but have no training/quals whatsoever. I started looking for an entry level IT position where I could learn on the job. Found a small company (15 people) who wanted somebody for the day-to-day support stuff (they had an external IT support company too....who they were sick of paying silly money to reset a password :) ), and the job also required admin support, accounting support, customer service support, warehouse support.......supporting everything basically!

Anyhoo, I had never heard of AD or GP before I started the job. Although the support company still tends to deal with most of the server side stuff, I get to watch when they remote in and mess with things and work with them on various projects. I now have a pretty good overview of a lot of the system admin type tasks. To you pro IT people, that means I know enough to be dangerous :D (I haven't broken anything thus far)
 
Keep trying Jackaby mate. Tech support is a tricky one has its not really something you can learn in a classroom. An hours worth of hands on real life experience is worth more than a week in a classroom trust me! I found that out after spending nearly 2 years at college and learning all the basics, what works, what does this, where this goes, but you need to be put into those real life situations and being shown by someone I found is just so much better.
If you wanna gain better experience just offer your skills out for free. I did this while at University with a pay-what-you-feel-if-anything-at-all method and you get to play with so much hardware is ridiculously.
I did anything from replacing broken laptop screens, hard disk recovering, replacing iPhone screens/batterys, to simple virus removal jobs. I also provided specifications and building new PCs for friends. I even convinced a bar chain I worked for has a bartender that I could upgrade/building him 10 computers which would be 50% cheaper than the pre-built crap he was paying for and they would work twice has fast. I ended up making £25 per computer, I didn't charge him, he just offered me £25 per computer I built at the end which I thought was wonderful.
 
Curio said:
To you pro IT people, that means I know enough to be dangerous :D (I haven't broken anything thus far)
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Protip, with 20 years under my belt I know enough to be dangerous and have broken stuff.

90% of the job is Googling obscure stuff. If you can't figure out what those acronyms mean on your own initiative then you aren't well suited.
 
d_brennen said:
ome [O]ther... err.. [C]haps [P]roblem. Yes, that's it :D
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Off topic, I love your signature. I remember my first 3d graphics card, s3 virge or something. It accelerated things by not having the RAM to use textures and rendered things in glorious smooth fast Gourard shaded pink. 3dfx was awesome but the VGA passthru was a bit of a bear.

The TNT was the first proper graphics card.
 
kohlditz said:
Off topic, I love your signature. I remember my first 3d graphics card, s3 virge or something. It accelerated things by not having the RAM to use textures and rendered things in glorious smooth fast Gourard shaded pink. 3dfx was awesome but the VGA passthru was a bit of a bear.

The TNT was the first proper graphics card.
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Why thank you :cool: /blushes I really miss the days of 3DFX and the awesome hardware. GPUs today are so soulless, and PC building is far too easy :p
 
d_brennen said:
GPUs today are so soulless, and PC building is far too easy :p
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It was all about building a PC that actually worked, which was generally ~5% of the time for me. When it worked and nothing crashed in windows 98 it was a miracle! Even adding another stick of ram killed things somehow. I remember adding another 16mb killed midtown madness and other games. I used to have to drop memory down to play certain games :o :D
 
NatalieS said:
I felt compelled to post when I read phrases such as "you can learn SCCM in 15 minutes" and basically "working in a school isn't rock science"

Well having worked as a technician in schools for 5 years after spending 3 years at college where I got taught I could build a network using XP Professional as a server!! I'll tell you it's no walk in the park, you've got 200+ staff and depending on the size of the school 1000-2000 students and around 1000 PC's, not to mention tablets, phones, laptops, servers, switches, patch panels, printers, fax machines, interactive whiteboards, projectors, hideous bespoke software to cater for. You're constantly learning and adapting, fixing, tampering, changing. I went from little to no server knowledge coming out of college to eventually working my way round things like SCCM, AD, GPO's, DNS, DHCP, *insert more acronym's here* heck, I even managed to get SCCM rolled out to primary schools! (Didn't take 15 minutes)

I'm also now doing a degree in Computing and IT, which is seemingly irrelevant to anything I'm doing day to day bar the Cisco module. I'm afraid you don't learn the kind of things you need to be a good technician in ANY establishment, private or public sector till you are lucky (or unlucky) enough to actually get stuck in and get your first customer through the door.

You're always constantly learning, you'll never know everything. Everyone has to start somewhere. :D
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I've been working in schools for over 5 years as well and you're right it's not easy, especially when you have stupid teachers who say they've tried everything but haven't checked that it's plugged in. :(

Are you doing your degree with the OU? If so then I'm doing the same one.
 
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