How to deal with eBay buyer!

Looks like I should be able to get feedback removed

Buyer threatens to leave negative Feedback or low DSRs unless they get a full or partial refund for an item, including without posting the item back to the seller.

http://pages.ebay.co.uk/help/policies/feedback-extortion.html#what

I think this would be classed as feedback extortion?

and put an end to the matter £15 would suffice considering I was up all night and most of the day trying to sort this considerate feedback will be left
 
I wouldn't even bother sending him the Adaptor.

What a **** he is. He bought an item off you as listed, you didn't list it with accessories included so he shouldn't recieve any.
 
He bought an item off you as listed, you didn't list it with accessories included so he shouldn't recieve any.

Technically no he didn't buy it as listed, and I think if you go back to eBay this part may well turn round and bite you even though any sane person can see he's just being a **** for ***** sake.
 
If he leaves negative feedback contact eBay. If all your messages were through eBay they will see that you were in the right and erase the feedback and message the buyer to tell him he washout of order. Someone did this to my wife over a pair of shoes and eBay backed her up.
 
I had 3 x Vertex 2 64GB's that refused to work in my H55 chipset based laptop - they worked fine in other desktops/laptops and external caddies. Essentially it's a drive issue as OCZ admitted the fault and would send you out a replacement if you got in touch with their support department.

Regarding the sale, refund him after receiving the drive back and testing it. It'll most certainly go in the buyers favour in a dispute due to the circumstances and he'll appear as a novice user to Paypal (judging by his poor grammar) further going against your word
 
Had a reply from our prince charming, it has to be Tony Williams. And why is it only noobs that whip out the "I'm an IT practitioner" line?

buyer said:
Just found your msg , I wasn't calling
You a liar , just saying it needed repairing
As shown , I do installs all the time as I
An iT practitioner , windows 8 should detect the drive weather it's active or no I did as I said try everything ie format and set to active via external external USB caddy and already have one of these drives in 60g it had to be upgraded and wiped with 0s that's the fact

me said:
I go throw dozens of drives a year and can state as a fact Windows will sometimes not detect a drive in say "My Computer" depending on various things including if the drive has previously been used via an external USB device or has not been assigned a letter, how it has been formatted etc. So basically you have to go into disk management and format/initialise/create new volume/assign a drive letter etc, so the disk is detected by the OS.

Furthermore upgrading the firmware to sort out compatibilities issues with your system, is not repairing the drive. It's pretty much basic stuff that is fairly common.

From what I can gather from your replies you had access to the drive as you knew about the Asus files on there connecting via USB (connecting externally) but were having difficulties getting Windows to detect it connecting via SATA? Pretty much all you had to do was exactly as I said in my first reply as I have done many times myself in the past. Right click on "My Computer" > Select "Manage" > Select "Disk Management" and "format/initialise" the disk.

The firmware upgrade did not "repair" the drive but I think its safe to say the "hard format/reset" basically formatted the drive in a way windows recognised it, which you could have simply done in disk management.

Anyhow i'm glad you got it all sorted in the end, bracket is on route to you 1st class and should be with you tomorrow. Hopefully the drive will give you years of use. Regards

I did all that as you can read how else would I of set it as active I think your confusing matters not happy leave it at that your not getting any good feedback ARGUMENTATIVE

It a pretty much certainty now in regards to neg feedback, tempted to give him some abuse as nothing to lose now.
 
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