I've never really had a problem before with purchasing through eBay however, I am worried about my recent purchase. I bought a Samsung GS4 from a seller who has around 7 feedback, I bidded in the last few minutes and won the item.
I asked when the seller would dispatch the phone (in the listing it did say pick-up available, I chose delivery instead), he/she said after payment, which I then paid promptly. The delivery method was next day with tracking.
I have contacted the seller numerous times, regarding the delivery, tracking number, etc... I have had no response.
I have even told the seller I would open a case through eBay, still no response. I'm down on £££ and a little annoyed that the seller would just ignore me. I purchased it on the 25th of this month.
Any other steps I should take?
I asked when the seller would dispatch the phone (in the listing it did say pick-up available, I chose delivery instead), he/she said after payment, which I then paid promptly. The delivery method was next day with tracking.
I have contacted the seller numerous times, regarding the delivery, tracking number, etc... I have had no response.
I have even told the seller I would open a case through eBay, still no response. I'm down on £££ and a little annoyed that the seller would just ignore me. I purchased it on the 25th of this month.
Any other steps I should take?