BT saying up yours to Free Email - Pay up or leave!

Neil79

Neil79

Neil79

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Basically seems like blackmail to get you to change over to BT broadband, I mean seriously £1.60 a MONTH with a month's grace or it's gone. I would have stayed on BT if it wasn't for the very poor BT India customer support and expense Thankfully I use the email only for specific places which means i'll need to change. What does anyone else think about this?
 
Don't see the problem here - why would you expect to keep an ISP provided email service when you are no longer paying for that service? Pay the £1.60 for a few months, use that time to migrate over to Gmail / Outlook / self-hosted email. Job done.

£1.60 for what's detailed on the Premium Mail page isn't expensive at all.
 
Caged said:
Don't see the problem here - why would you expect to keep an ISP provided email service when you are no longer paying for that service? Pay the £1.60 for a few months, use that time to migrate over to Gmail / Outlook / self-hosted email. Job done.
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Because at first BT said to people you can keep the email IF you keep using it on the BT Yahoo service. So we agreed to that clause, it's the reason the email was kept :)

BT who are already up to their eye balls in money are in it for a quick buck, as if they don't make enough as it is.
 
I dont see the problem, at the end of the day, they generally do not provide free email services unless you have a package with them, like most ISP's. If you are not with them, then you are using their email hosting resources free of charge, which they have the right to charge for.

For example, rackspace offer Email Hosting From £1.35 this is just the first result I found when looking for costs on email hosting so this does seem around the norm for basic pop email hosting.

If you want a free email account then it might be best migrating to a free web based email service.
 
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.....I fail to see the problem, just get a Google mail or hotmail address and forward everything to them
 
Agree with the above. I mean, if you have BT Broadband, you can still keep your BT email account. If you don't have BT Broadband anyone, you have to pay for it. Don't see a problem with this.
 
While I'm not up in arms about it I did think it a bit of a poor decision when I saw the email, currently I'm a BT customer and ultimately not too bothered about paying £1.60 a month if it came to it but they've supported free basic access for past customers for so long its a bit of a shame to see it go.
 
I'm surprised they still offered free access to past customers to begin with.

Most ISP's tend to shut down the non customer accounts either after 3-6 months, or on a semi regular basis.
 
Werewolf said:
I'm surprised they still offered free access to past customers to begin with.

Most ISP's tend to shut down the non customer accounts either after 3-6 months, or on a semi regular basis.
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+1


Also, who uses ISP email anyway. Move to Outlook / Gmail, far better experience.
 
That sucks, I'm kind of waiting for the day my first ever email address goes down the same route. I signed up in 1998 I think, not used them as an ISP for well over 10 years, probably longer but still use the email address. Slowly migrated to Gmail.
 
The annoying thing about it is, not the change of emails but the tons of emails I have in drafts/saved!

Sigh
 
and yes, free email address are just as secure!

Did anyone forget the change over from hotmail to outlook and it screwed over a vast majority of email accounts? :)

My BT internet account has lasted since the days of BT OPENWORLD :D, however BT YAHOO have now gone over to Yahoo Sky :D

KIA said:
Move everything to Gmail. ISP email blows.
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Wrong, I've found nothing wrong with my old ISP account until today and thats YEARS and YEARS!
 
BTW Sky provide email for life and have said your Sky email address will never expire. It is possible to use your SkyID and therefore your email address for several products without having a subscription.
 
BT's email provisioning has usually been fairly decent probably on par with the likes of hotmail, etc. for many people it would have been their first email address - my original BT one is probably getting on for if not already 20 years old!
 
My advice would be to migrate to a generic email provider (or your own domain), isp ones can give no end of hassle if you aren't prepared to pay them any more. My dad stuck with a Freeserve one for ages but he'd get problems with it periodically which finally convinced him to migrate to gmail.

You say you've had nothing wrong with your old account but what I'm saying is that it is just a ticking timebomb. My dad used his FS mail for I dunno, like 8(?) years after he stopped using them as an isp.

It stands to reason that ISPs may eventually decide they don't want to continue providing a service to freeloaders indefinitely. Maybe today, maybe tomorrow, maybe in five years.
 
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