PC - monitor going to sleep, PC freezing during gaming.

SiroVai123

SiroVai123

SiroVai123

Associate
Joined
10 May 2010
Posts
41
Hi,

SYSTEM;
Win 7 64x - Latest updates
GB P67A-UD3 mobo
i5-2500k
HD6950
XMS3 4gig
Corsair 750W PSU
All stock.
Drivers up to date for most part.

My PC has recently developed a problem. When playing games, after a while the game will freeze, the monitor goes to stand-by mode and the PC becomes unresponsive. The fans will speed up and down as if the PC had been rebooted.

I have to reset via the button to get out of this state. On reboot into windows, it will say 'Windows has recovered from an unexpected shutdown...' (Or something like that). It has generated a minidump and says the cause was a BSOD.

Now, how do I go about troubleshooting this problem? Is it hardware/software? Here's what I've managed to pull from windows debugging, don't know how to set all the symbol nonsense right.

ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

FAULTING_MODULE: fffff80002e66000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 5154e9d9

FAULTING_IP:
atikmpag+ab38
fffff880`042acb38 48895c2408 mov qword ptr [rsp+8],rbx

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0x116

CURRENT_IRQL: 0

Any help would be appreciated. It says graphics driver fault, but the games been running 100% ok for weeks on the same driver.

Thanks.
 
Last edited:
ExRayTed said:
Update drivers. If that doesn't work try running with driver verifier.

If all comes back ok I'd suspect a failing PSU
Click to expand...


Will do.

I have a long list of things to try. I used bluescreen to view the minidump file. The BSOD is a 0116 error, referencing the drivers: atikmpag.sys, dxgkrnl.sys and dxgmms1.sys. Atikmpag refers to the video driver of my card. However, this 0116 error does not necessarly mean it's a video card issue.

Checked here: http://support.amd.com/us/kbarticle...TIKMDAGhasstoppedrespondingerrormessages.aspx

and here: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

There's a long list of possible causes and things to try. It's basically going to be a case of narrowing down the problem as much as I can. Here's what I've tried and also what I intend to try.

Done:

Updated BIOS to latest.
Dusted inside case.
Reduced GPU Clock speed by 100mhz.
Ran HD Tune test.
Ran memtest via boot cd.
Ran Prime 95 stresstests

Check direct x up to date.


Still to do:


Run Video mem test VMT
Run FURMARK TEST
Run WD HDD TEST Extended
Reset Pagefile
Run / sfcs cannow
Try driver verifier
Try registry clean

Anything else people would recommend? I think by the time I reach the end of these tests I can basically deduce the PSU is at fault, as every other component has been tested.
 
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