Online banking

areksnumbr1sxylady · 14 Sep 2013 at 18:35

Basically need to send some money to a family member via barclays online banking... Thing is, I dont get what information to put into the fields so the money would send...

I have a debit card of a person who I want to send money to right in front of me with sort-code and bank acc number... But just cant figure out what to put into what fields...

Any help?

Thanks

Bear · 14 Sep 2013 at 18:38

It explains it every step of the way, I don't see how it isn't self explanatory. :confused:

You use the name, account number and sort code and that's it.

areksnumbr1sxylady · 14 Sep 2013 at 18:40

Bear said:
It explains it every step of the way, I don't see how it isn't self explanatory. You use the name, account number and sort code and that's it.

yeah sorry lads, I went full retard and just forgot names of everything.

alex20000 · 14 Sep 2013 at 18:42

Never go full retard.

areksnumbr1sxylady · 14 Sep 2013 at 18:54

Wait, I did not go full retard...

The problem is that it asks "name of a payee" and it wont let you do anything unless you select it from the list. Thats on my parents banking, However on mine it asks for sort code and acc number...

The person who I need send money to does not appear on the "name of a payee" sub menu.

For some reason it wont let me patch in sort code and acc number manually on my dads online banking but allows on mine...

Salsa · 14 Sep 2013 at 19:01

Some online banking sites require you to set up the new payee first. Once you have created the new payee and saved their details on your online banking then you select them from the dropdown list and bobs your mothers brother.

This is how my RBS account works for example. I cannot just log on and transfer all my monies to a random bank account which makes things a bit more secure.

/Salsa

Bear · 14 Sep 2013 at 19:02

Lazder said:
Wait, I did not go full retard...

The problem is that it asks "name of a payee" and it wont let you do anything unless you select it from the list. Thats on my parents banking, However on mine it asks for sort code and acc number...

The person who I need send money to does not appear on the "name of a payee" sub menu.

For some reason it wont let me patch in sort code and acc number manually on my dads online banking but allows on mine...

On Barclays it gives you an option of either selecting the payee from a list or to pay someone you haven't paid before. If you select someone you haven't paid before, it allows you to type the name, account number etc.

Is your head going to explode when it asks you to use the pin sentry to make the transfer?

areksnumbr1sxylady · 14 Sep 2013 at 19:12

Salsa said:
Some online banking sites require you to set up the new payee first. Once you have created the new payee and saved their details on your online banking then you select them from the dropdown list and bobs your mothers brother.

This is how my RBS account works for example. I cannot just log on and transfer all my monies to a random bank account which makes things a bit more secure.

/Salsa

Come on man, am not that retarded.

Bear said:
On Barclays it gives you an option of either selecting the payee from a list or to pay someone you haven't paid before. If you select someone you haven't paid before, it allows you to type the name, account number etc.

Is your head going to explode when it asks you to use the pin sentry to make the transfer?

Lol, GD being GD... I`ll post picture proof of the problem...

Thats my dads;

Thats mine;

BOTH are selected "Someone NEW"

I guess his pin sentry is NOT setup then? I never ordered mine but I still could do it... Just used the one in the house.

Westyfield2 · 14 Sep 2013 at 19:26

It's not confusing :confused:

.

So on yours:
Name of Payee = Their name/business account name.
Sort Code = Their sort code.
Account Number = Their account number.
Reference = Subject/Reference you want the payment to show up as when they receive it on their statement. Eg "Money for Cousin Bobby's bike from Lazder".

iKettles · 14 Sep 2013 at 19:34

Is there a "Manage Payees" button? You should be able to add a payee and their details from there from there then type their name in the box. Pretty self explanatory really....

areksnumbr1sxylady · 14 Sep 2013 at 19:39

Westyfield2 said:
It's not confusing .

So on yours:
Name of Payee = Their name/business account name.
Sort Code = Their sort code.
Account Number = Their account number.
Reference = Subject/Reference you want the payment to show up as when they receive it on their statement. Eg "Money for Cousin Bobby's bike from Lazder".

Theres nothing wrong with mine, the issues am having is with my dads...

TommyV · 14 Sep 2013 at 19:40

Lazder said:
Wait, I did not go full retard...

The problem is that it asks "name of a payee" and it wont let you do anything unless you select it from the list. Thats on my parents banking, However on mine it asks for sort code and acc number...

The person who I need send money to does not appear on the "name of a payee" sub menu.

For some reason it wont let me patch in sort code and acc number manually on my dads online banking but allows on mine...

You need to do it via the traditional online banking as far as I know, saving the payee will make it usable.

happy to be corrected as if you are indeed able to do all that via the app I'd love to know

areksnumbr1sxylady · 14 Sep 2013 at 19:40

iKettles said:
Is there a "Manage Payees" button? You should be able to add a payee and their details from there from there then type their name in the box. Pretty self explanatory really....

thats the problem, you can only Delete but not add.

areksnumbr1sxylady · 14 Sep 2013 at 19:41

TommyV said:
You need to do it via the traditional online banking as far as I know, saving the payee will make it usable.

happy to be corrected as if you are indeed able to do all that via the app I'd love to know

This is "traditional" online banking....

You can use pingit for under 1500, which I have done previously.

Update;

Basically my dad called up barclays, they said that his online banking "was not set-up" They said that once pin sentry arrives in 5 days it would be fine...

I guess the issue was that his "pin sentry" device was not ordered then...

Gixer · 14 Sep 2013 at 20:14

You need the pin sentry to add someone new with Barclays so yes that will be the case. Once setup I don't think you need the pin sentry to make payments to them in the future.

Westyfield2 · 14 Sep 2013 at 20:15

Lazder said:
Theres nothing wrong with mine, the issues am having is with my dads...

That looks like on the page it's asking you for only the Name of Payee and Reference then. What happens if you fill those in and click next? Might take you to a second page for the account number and sort code...

TommyV · 14 Sep 2013 at 20:24

Lazder said:
This is "traditional" online banking....

You can use pingit for under 1500, which I have done previously.

Update;

Basically my dad called up barclays, they said that his online banking "was not set-up" They said that once pin sentry arrives in 5 days it would be fine...

I guess the issue was that his "pin sentry" device was not ordered then...

By traditional, I meant via a web browser on a PC you sarcy *******!

areksnumbr1sxylady · 14 Sep 2013 at 23:31

TommyV said:
By traditional, I meant via a web browser on a PC you sarcy *******!

this is traditional, on a web browser, on a pc....

areksnumbr1sxylady · 14 Sep 2013 at 23:32

Westyfield2 said:
That looks like on the page it's asking you for only the Name of Payee and Reference then. What happens if you fill those in and click next? Might take you to a second page for the account number and sort code...

it gives out error, saying name not recognized and does not proceed any further.

Gixer, I know... Currently the problem is that on my dads online banking I cannot put in sort code and bank acc number manually.... PIN sentry is not a problem and it comes after.