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Nvidia driver conflict with Firefox

Drollic

Drollic

Drollic

Soldato
Joined
24 Feb 2013
Posts
4,292
Location
East Midlands
Just recently (and since having my 780) I've had the odd crash whilst using Firefox whereby my system hangs and needs a re-set. It seems to happen if both the browser is left idle and is in use. The system hasn't crashed once under load in any game or benchmark and performs flawlessly otherwise at 1024/1176 boost and 6500 mem clock default voltage. Once it produced a bsod whereby I got the error 'A clock interrupt was not received on a secondary processor'. I did think this was due to my cpu overclock and not enough voltage, but I didn't see how as my offset voltage was bumped +0.010 (now +0.015 to be safe) higher than what was deemed perfectly stable (6 hours prime 95 etc). Under load it's currently 1.224 peak @ 4.3, with very occasional jumps in prime 95 blend to 1.231 which literally happens for a second or two if it does.


I've been advised it could be the hardware acceleration feature in firefox causing the crash and that it's a driver conflict resulting in the crash as opposed to firefox itself, which wouldn't hard lock the system. Iv'e seen some results on google showing this as a possible problem but more so with 5 series Nvidia cards and older drivers.


Anyone got any ideas? I'm currently testing the browser with hardware acceleration disabled but can't honestly believe this issue wouldn't of been resolved previously (firefox default has this option ticked). I'm using official 331.65 drivers if this helps and firefox is up to date. I've also just changed the global power management settings for my card to 'prefer maximum performance' but can't see this making any impact.
 
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With the BSOD and the hard locks it does sound a lot like your overclock might not be stable in all honesty.

What was the BSOD code?

Have you tried the new Prime 95 with AVX instructions. Mine was fine for hours on the old/normal prime but 10 minutes of avx instructions with small ftts in the new prime made it crash. I had to up vcore quite a bit to get it stable.
 
Jono8 said:
With the BSOD and the hard locks it does sound a lot like your overclock might not be stable in all honesty.

What was the BSOD code?

Have you tried the new Prime 95 with AVX instructions. Mine was fine for hours on the old/normal prime but 10 minutes of avx instructions with small ftts in the new prime made it crash. I had to up vcore quite a bit to get it stable.
Click to expand...

The code was 101 with the clock interrupt cycle message. Apparently this usually relates to voltage and the cpu if it's over clocked, but it can also relate to memory, hard drive, motherboard and graphics card.


The thing is, under load it's 100% stable and I've not had one issue. Oddly, the crash in firefox has twice happened whilst using the bf4 browser. Prime 95 blend will pass no issue for 6 hours at an offset of +0.070. As above, to be safe I bumped it to +0.080 and since this problem to +0.085. I even tried +0.090 and still had the freeze in firefox. I didn't have this issue with a 7950 at 4.3 and +0.080.
 
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I have had similar problems with my GTX780 and Firefox recently-ish, have you tried turning off the GPU acceleration in FF as that was what was causing the issue for me, if your over-clocking the card that could also factor in as FF's GPU acceleration is quite buggy and has been know to cause issues with apparently stable overclocks.
 
Ran small FTTS test on Prime for an hour at +0.085 and no issues. The problem clearly isn't at load. Hardware acceleration off in Firefox. Left the PC idle for 30 mins or so with firefox open, came back to it and black screen/freeze - system reset required. Currently trying +0.095 as I am aware cpu's can go through a burn in period initially where after a period of months, if they were just over the edge of stability initially, they can need a small bump in voltage.
 
skidmarks said:
Ran small FTTS test on Prime for an hour at +0.085 and no issues. The problem clearly isn't at load. Hardware acceleration off in Firefox. Left the PC idle for 30 mins or so with firefox open, came back to it and black screen/freeze - system reset required. Currently trying +0.095 as I am aware cpu's can go through a burn in period initially where after a period of months, if they were just over the edge of stability initially, they can need a small bump in voltage.
Click to expand...

Is this the new version of Prime wirth AVX instructions? I am not saying you arent stable, just that i was stable on the older version of prime but the new version found it was unstable very quickly.

Might be something to try quickly ( but you may well be using the newest version anyway!)
 
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Seemingly nothing to do with firefox and the gpu as above. I'm fairly certain it's to do with the difference in voltage between idle and load and how this is changed. It's a freeze/bsod linked with idle to low load voltages. Easily avoided with a fixed manual voltage and clock speed, but I want the cpu to downclock when idle or near idle using less power. Currently testing +0.095 with LLC @ High (3) which is a peak now of 1.231 constant.

What should the voltage be at idle (around 1600mhz) on a 3570k?
 
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