The sorting office is Royal Mail though.
True it just sounded like it was a general response to the thread, anyway thinking about it that's probably why it's so backwards buying postage online through RM and then trying to send it at the Post Office because they're 2 separate companies.
Last night I thought I would skip the Post Office queue by weighing my parcels and purchasing delivery online rather than standing in the queue holding everybody up. I entered the weight, the destination and said how much it's worth. I paid for my delivery with no trouble at all.
Today I head down to the Post Office and the woman explains that despite me doing it all online, they still need to weigh them and process them in their system meaning that actually it takes exactly the same amount of time to do.
Seems perfectly sensible to me, the first part allows you to get an idea of the cost/let one someone who can't get to the Post Office to pay for it and the latter is the check you haven't lied to get some money off.
If they didn't check, what is stopping someone saying an item is 1mm squared and a gram in weight and paying on that basis online, when actually it's 3 foot by 3 foot item that weighs a stone?
Royal Mail have been hilariously bad this year. i ordered two things from amazon for one day prime delivery last wednesday evening. It was dispatched Thursday morning via their 24 hour service and one arrived yesterday and one arrived this morning!!
I know it is Christmas but Christmas isnt a surprise. It happens at the same time every year so just make sure your company is ****ing prepared for it. One day late for a 24 hour delivery is acceptable. 4 days late is taking the ****.
I work at the Royal Mail and I'm 99% sure what happened here is 1 of the Christmas casuals miss sorted 1 of your packages.
You also spelt your own user name wrong.
Seems perfectly sensible to me, the first part allows you to get an idea of the cost/let one someone who can't get to the Post Office to pay for it and the latter is the check you haven't lied to get some money off.
If they didn't check, what is stopping someone saying an item is 1mm squared and a gram in weight and paying on that basis online, when actually it's 3 foot by 3 foot item that weighs a stone?
That's only thing I found remotely interesting about this thread, he doesn't know who he is.
Yes, eat my haribo!!!!!!
I get that bit - but why have the service that claims to 'allow you to get mail out fast' when in reality, it doesn't.
Well I guess it depends on who is using it. It would be quite a bit faster for a manager in a business (a primary target market for that service I'd guess) who adhoc needs to send a package as they can use their company credit card to book online and then send the admin bod down to the Post Office do the rest. Compare that with having to raise a petty cash slip, getting receipts from the Admin staff who went down there then having to reconcile that into their budget later etc.
But in short, businesses will always market their extra services as having a benefit even when they don't in all cases.
I use online postage daily, and yes they do have to enter everything in the system at the post office, which is rather inefficient. But most items are small enough to post in the post box.
I took an A3 envelope to be posted in the post office a month ago, which comes under the definition of 'large parcel', paid online, but they measured it and said it was 7mm too long, despite the fact that it could be 80mm high, and I was only using 5mm of that height. The 7mm bit was just a piece of the cardboard flap that could be folded over, but they wouldn't accept it, I had to drive back home and tape the flap back over before driving back.
/rant