The Post Office.

The sorting office is Royal Mail though.

True it just sounded like it was a general response to the thread, anyway thinking about it that's probably why it's so backwards buying postage online through RM and then trying to send it at the Post Office because they're 2 separate companies.
 
True it just sounded like it was a general response to the thread, anyway thinking about it that's probably why it's so backwards buying postage online through RM and then trying to send it at the Post Office because they're 2 separate companies.

Very good point, I didn't think of this actually. I think for a lot of people (and clearly in my case too) they associate them as the same company.
 
Yup, regularly sell stuff on an auction site (yeah, that one), and Royal Mail postage is a real pita.

For a while, a few months back, they changed the definition of "small parcel" to only allow up to 8cm on the smallest dimension (something like 40x30x8cm limit) - anything over that and you had to pay for medium parcel at £5.60 regardless of weight!!

I use Hermes for anything over the small parcel limit. Much more convenient drop off too - at the local co-op, where there aren't any queues.
 
The local sorting office does my head in, it's open weekdays, 9:30 - 11 then 2 - 3:30. So you can't go before work, after work or during lunch meaning I can pretty much never pick up a missed parcel. Grr.
 
Royal Mail have been hilariously bad this year. i ordered two things from amazon for one day prime delivery last wednesday evening. It was dispatched Thursday morning via their 24 hour service and one arrived yesterday and one arrived this morning!!

I know it is Christmas but Christmas isnt a surprise. It happens at the same time every year so just make sure your company is ****ing prepared for it. One day late for a 24 hour delivery is acceptable. 4 days late is taking the ****.
 
Last night I thought I would skip the Post Office queue by weighing my parcels and purchasing delivery online rather than standing in the queue holding everybody up. I entered the weight, the destination and said how much it's worth. I paid for my delivery with no trouble at all.

Today I head down to the Post Office and the woman explains that despite me doing it all online, they still need to weigh them and process them in their system meaning that actually it takes exactly the same amount of time to do.

Seems perfectly sensible to me, the first part allows you to get an idea of the cost/let one someone who can't get to the Post Office to pay for it and the latter is the check you haven't lied to get some money off.

If they didn't check, what is stopping someone saying an item is 1mm squared and a gram in weight and paying on that basis online, when actually it's 3 foot by 3 foot item that weighs a stone?
 
Seems perfectly sensible to me, the first part allows you to get an idea of the cost/let one someone who can't get to the Post Office to pay for it and the latter is the check you haven't lied to get some money off.

If they didn't check, what is stopping someone saying an item is 1mm squared and a gram in weight and paying on that basis online, when actually it's 3 foot by 3 foot item that weighs a stone?

I was about to write the same amount of common sense. Thanks for saving me the trouble :)
 
Royal Mail have been hilariously bad this year. i ordered two things from amazon for one day prime delivery last wednesday evening. It was dispatched Thursday morning via their 24 hour service and one arrived yesterday and one arrived this morning!!

I know it is Christmas but Christmas isnt a surprise. It happens at the same time every year so just make sure your company is ****ing prepared for it. One day late for a 24 hour delivery is acceptable. 4 days late is taking the ****.

I work at the Royal Mail and I'm 99% sure what happened here is 1 of the Christmas casuals miss sorted 1 of your packages.
 
Post Offices are [swearword].

I wanted a driving licence form to up date some details. They were all kept behind the counter meaning I had to quote for 20mins.

I asked why they keep them behind the counter and I was told it was regulation. When I pointed out that the other post office in town doesn't I was told it was a Crown Post Office. So it seems they have different rules.

Said post office also made me pay for my envelope in cash rather than pay for it with the rest of postal items where I could use a card.
 
Seems perfectly sensible to me, the first part allows you to get an idea of the cost/let one someone who can't get to the Post Office to pay for it and the latter is the check you haven't lied to get some money off.

If they didn't check, what is stopping someone saying an item is 1mm squared and a gram in weight and paying on that basis online, when actually it's 3 foot by 3 foot item that weighs a stone?

I get that bit - but why have the service that claims to 'allow you to get mail out fast' when in reality, it doesn't.

That's only thing I found remotely interesting about this thread, he doesn't know who he is.

Took the time to read the thread, the replies and make a comment. Don't you have anything better to do?
 
I get that bit - but why have the service that claims to 'allow you to get mail out fast' when in reality, it doesn't.

Well I guess it depends on who is using it. It would be quite a bit faster for a manager in a business (a primary target market for that service I'd guess) who adhoc needs to send a package as they can use their company credit card to book online and then send the admin bod down to the Post Office do the rest. Compare that with having to raise a petty cash slip, getting receipts from the Admin staff who went down there then having to reconcile that into their budget later etc.

But in short, businesses will always market their extra services as having a benefit even when they don't in all cases.
 
Well I guess it depends on who is using it. It would be quite a bit faster for a manager in a business (a primary target market for that service I'd guess) who adhoc needs to send a package as they can use their company credit card to book online and then send the admin bod down to the Post Office do the rest. Compare that with having to raise a petty cash slip, getting receipts from the Admin staff who went down there then having to reconcile that into their budget later etc.

But in short, businesses will always market their extra services as having a benefit even when they don't in all cases.

Very true. Well now I have discovered Parcel2Go I may never need to use the Post Office again. Hopefully everything goes well tomorrow.
 
I use online postage daily, and yes they do have to enter everything in the system at the post office, which is rather inefficient. But most items are small enough to post in the post box.

I took an A3 envelope to be posted in the post office a month ago, which comes under the definition of 'large parcel', paid online, but they measured it and said it was 7mm too long, despite the fact that it could be 80mm high, and I was only using 5mm of that height. The 7mm bit was just a piece of the cardboard flap that could be folded over, but they wouldn't accept it, I had to drive back home and tape the flap back over before driving back.

/rant

Not being funny but surely you spent more in fuel than you would have done on extra postage? That and the extra time it would have taken you as well? :confused::eek:
 
I'm really not understanding the complaints from people who can see the maximum sizing that an item has to be to fit within a certain classification, and then acting surprised that it doesn't get classed as that when one of the dimensions is bigger. Do you need a number line or something to work it out?
 
Back
Top Bottom