Stuck / Dead Pixel Advice

Danny091

Danny091

Danny091

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Joined
1 Dec 2010
Posts
1,657
Location
North Wales
Hi all hope you all could help me think about this.

I ordered a Samsung PS60F5500 60" the first one i received the box was so wet it was falling apart, the city link man took it away with him and it even had a sticker on it saying damaged goods. Was meant to receive a replacement on the Friday but didn't end up getting on till the Monday.
After using it over Christmas i have discovered two pixels that are stuck or dead on this TV. Contacted the seller again and they havent got any more in stock so are offering me a full refund or 20% off (£185.99) was wondering what you guys would do in the situation?

Now i know they are there im looking for them and they are bugging me, but from my "normal" viewing angle i cannot see them 99% of the time only if i sit a bit closer for some reason.

Appreciate the help :)
 
Thats really down to how obsessed you are going to be about the 2 dead pixels mate.

Personally if you have payed a lot for the TV I would want another 1, on the other hand
if you can live with the fact you have 2 dead pixels then get the 20% back off them
something is better than nothing at the end of the day.

Let us know how you get on mate.
 
AlecR said:
I wouldn't accept a TV with even a single dead pixel. Therefore, I'd say return it and keep returning it until you get a TV with no defects at all.

But then again, I'm a perfectionist so don't take my opinion as gospel.
Click to expand...

Unfortunately i cannot get it replaced because they don't have anymore. It would be a get the money back and try and get it elsewhere.
 
Danny091 said:
Unfortunately i cannot get it replaced because they don't have anymore. It would be a get the money back and try and get it elsewhere.
Click to expand...

Sorry mate. I read it and then disregarded it for some reason :confused:.

In that case, get your money back and try and get another one from Amazon. Their returns policy is fantastic. Any problems, they send you a replacement out the next day.
 
AlecR said:
Sorry mate. I read it and then disregarded it for some reason :confused:.

In that case, get your money back and try and get another one from Amazon. Their returns policy is fantastic. Any problems, they send you a replacement out the next day.
Click to expand...

Unfortunately this is amazon! :p
 
Just an update, decided that is i cannot see them from where i sit to watch the tv ive decided to keep it. Contacted amazon and hopefully the discount will go through soon.
Thanks for the advice :)
 
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