Superflower 1300w psu problems :(

When you get the RMA from OCUK, they will specify they want all the modular cables back too. Sorry, but I guess they need to test the cables too, or the manufacturers want them back for spares/reuse.
 
You could ask if you can just order another psu, swap the main units over and get a refund once yours has been tested faulty? Depends how long you have had the PSU though.
 
First one sound like a fan bearing but the second one sounds like a screaming capacitor/coil. Didn't think it was going to be that loud when i clicked on the link, sent both my cats running from my computer room!!
 
pastymuncher said:
First one sound like a fan bearing but the second one sounds like a screaming capacitor/coil. Didn't think it was going to be that loud when i clicked on the link, sent both my cats running from my computer room!!
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The cats running is an added feature, CatSpook(tm), I should re-sell this for a premium... :D
 
Sounds like the fan in both. In the clicking video the fan is spinning (as its in auto mode I presume), in the second one its trying to spin (eco mode)

Take the psu out of the case and try it the other way round so you can see whats going on.
 
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Maybe they can send you an alternative same-power PSU instead, or SuperFlower will send one over.
 
Yeah, I need to charge the landline so I can give them a call (0871 number - I'm not using my mobile), but in the meantime i'll unwire everything, I think that's going to be the only way :(. An alternative would be fine, i'm not sure if they have any 1300w PSUs in but just anything that will power 3 290s would suffice.
 
None left in stock and they don't offer exchanges :(. That makes me rather sad. And I think I need to pay the postage back so i'm out of pocket? Hmph. To be honest though, at least I know OcUK are very fast with these things so it's not all bad.
 
spixelspixel said:
When did you buy it?
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According to my order history, it was 20th Dec 2013, 4:20 pm. As usual, overclockers were fantastic in delivering and it arrived on the 23rd (next day as it was a friday that I ordered).

It just cost me 15 pounds to send back, and it won't arrive until Wednesday, if OcUK post back on perhaps Thursday, means I get it back a week from now (if i'm lucky), it was also obviously broken yesterday, so 8 days downtime... without taking into account the time to install it, uninstall it, then install another one, and the time to go to the post office and petrol, and waiting in another day for delivery, I really hate it when these things happen, but... it's no fault of overclockers and these things will always happen anywhere and with almost any product from time to time. I do think postage should be paid for by them though, i'll bother them about that in the morning.

I wouldn't be so up tight about that if I didn't just pay 50 pounds to ship something which I bought from the members market back to Powercolor in the Netherlands (although, I think I got lucky there that they accepted it since it was second hand). Makes my running total of a couple of weeks to 65 pounds postage for faulty goods.
 
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hahaha epic :) Ironically i sent my Gigabyte G1 Sniper z87 back yesterday for RMA, around lunchtime, and had Cheese and Onion McCoys also! wish i had your wit to lob them in the box with the mobo
 
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that doesnt sound right at all!!! if you are not happy with it you can request a refund which you will get and then buy a differnt psu!
wouldnt he be able to get away with say an EVGA or Bequiet or Corsair 1000w?
 
They have said they'll take it back, however as they don't have any the same in stock I asked for something similar which would work but they said they have to refund it as they don't do exchanges. That means unfortunately i'll have to wait yet a few more days until that hits my bank before I can buy a new one.

Means maybe next Thursday probably (They should receive it back on Wednesday), they'll send the money,.. I might get it next week but probably the week after that... then I need to place a new order :(.

I don't know about my postage back which is what i'm bothered about (I got free shipping to me). I kept the receipt and tracking number etc, i'll ask for a refund of that but I don't know how far i'll get with it.

In the meantime, if anyone could spec me a nice PSU which would power the 3 cards and is in stock,.. I'll see if I can go with my cap in hand to my OH to get a replacement before they refund it (There is no way they won't refund that!).
 
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