Royal Maiil - more laughable than ever

I don't understand how things get lost. Where do they go?

It's not like there is a bottomless pit at the sorting office.
 
For larger or heavier item I send things by Hermes couriers which usually work out cheaper than R.M, under 2kg they charge £5.20 signed for
 
I've sent 100's of parcels special delivery and first class recorded over the past decade and have never had an issue. I've always thought it was pretty good value for taking something half way across the country, certainly preferable to doing it myself.
 
RM seem to be having a right faff about recently, whats with asking if things contain batterries now too?

So you have prrof of sending, a tracking number and no proof of delivery?
If they wrote a letter to Mr XXX whats to say thats been lost also?
When you check the tracking info does it simply say it's not been delivered?

I've started using collect+ far better pricing structure.
 
~Divine~Wind~ said:
RM seem to be having a right faff about recently, whats with asking if things contain batterries now too?

So you have prrof of sending, a tracking number and no proof of delivery?
If they wrote a letter to Mr XXX whats to say thats been lost also?
When you check the tracking info does it simply say it's not been delivered?

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info as of a few minutes ago

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I think I might add a bit to the letter asking where on the website I can find T+Cs for the "assumed delivery service" ;)
 
~Divine~Wind~ said:
RM seem to be having a right faff about recently, whats with asking if things contain batterries now too?
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So that after you hand over the money for them to post it they can redirect it to ebay, sell it and post back through Royal Mail. (I'm serious). They do the same for mountain bike suspension too as it is a 'compressed canister'. You can't claim on the insurance as you didn't comply with their terms and conditions and no you can not have the item back as it would be 'dangerous' to post through their system.

Avoid.
 
pitchfork said:
Royal Mail need to do 2 things, 1. Raise prices, 2. Hire enough staff to keep up with the volume

Currently posties and mail center staff are so overworked it's no surprise they're losing mail.

They're trying to maintain their position as a cheap postal service but they just don't have the staff to maintain the quality, it's nonviable, they either need to be quality and people need to accept quality isn't cheap. Or they just go on trying to be cheap and in 20 years they're not longer going to exist.
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Cheap? Regular mail, maybe but not for packages.
 
I don't use Royal Mail any more, our postman doesn't know how to count we are always getting someone mail or they have ours :/ now use Collect+ as it is just 1/2 minute walk away :)
 
I sold something on ebay, sent it then buyer didn't want it anymore so requested a refund from RM, after a month they managed to give me a refund

For sending items I use collect+ usually, on the occasion RM if it's a small item
 
Trifid said:
So that after you hand over the money for them to post it they can redirect it to ebay, sell it and post back through Royal Mail. (I'm serious). They do the same for mountain bike suspension too as it is a 'compressed canister'. You can't claim on the insurance as you didn't comply with their terms and conditions and no you can not have the item back as it would be 'dangerous' to post through their system.

Avoid.
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LOl ridiculous :/

dacads said:
I sold something on ebay, sent it then buyer didn't want it anymore so requested a refund from RM, after a month they managed to give me a refund

For sending items I use collect+ usually, on the occasion RM if it's a small item
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erm?
why would RM refund if the buyer simply decided they didn't want it?
 
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