Royal Maiil - more laughable than ever

Cheap? Regular mail, maybe but not for packages.
Small packages and letters they're the cheapest out there.
Not to mention all the door to door leaflets, and all the subcontracting work they take on from other couriers.

Their business model is just greatly flawed, instead of fixing it and playing the long game (completely viable), the private investors are going to cash in quick and bin it.

If they hired enough staff and stopped hiring rubbish staff in the sorting office they'd be doing fine, but they're just becoming like many now failing businesses, in order to try and make profit or make increasingly large profits they just cut costs and cut costs some more, and thin down the product then expect the staff to pick up the slack.

And it's just not a viable business model in the long term, consumers get fed up of cheap crap at cheap prices, and go to the firm which offers quality at a reasonable price.
 
Royal Mail need to do 2 things, 1. Raise prices, 2. Hire enough staff to keep up with the volume

Currently posties and mail center staff are so overworked it's no surprise they're losing mail.

They're trying to maintain their position as a cheap postal service but they just don't have the staff to maintain the quality, it's nonviable, they either need to be quality and people need to accept quality isn't cheap. Or they just go on trying to be cheap and in 20 years they're not longer going to exist.

They raised prices a lot just before privatisation, that and the transfer of their debts to the public purse means they're a profitable private company now so there's no reason why they can't hire enough people now. Didn't they get rid of a load of posties under the guise of "modernisation" recently?

What I think they'll do however is move forward with plans to dismantle the universal service, so it'll cost a lot more to send stuff to/from anywhere except big cities.
 
What they really need to work on is actually delivering things that have been entrusted to them!!
Indeed, they managed to lose one of my pieces of art I sent (as part of the art for shelter thing I did a while back) - meaning I had to do another.

I did use first class recorded/signed delivery to be safe for all of them, but it seems that's not enough!.

Obviously no money was involved directly, but I really liked that drawing & was one I was half tempted to keep (but willing to see go for a good cause) - really annoyed me finding out they lost it (that's ignoring the 4/5 hours it took to do a different one).

<shakes fist>
 
cheers

says

status- transporting

so they don't see it as delivered either

I see that now. Have you changed the destination to where it's going just in case? long shot but hey

wrong info :(
 
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Just saw this thread then literally just had this happen to me: heard my letterbox go...find a 'you weren't in' card on the mat so I run straight out and the postman is about to drive off and tells me 'it's at no.33 fella'... riiiight, so you didn't even bother knocking and you left it with someone I don't even know.

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They lost the last one I sent by small packet. Sent it first class with receipt and it hadn't turned up four weeks later. Thankfully the company just reimbursed me for my return after showing them the evidence.
 
I work as Post man at University.
All i can say:
Royal mail turned to **** after they been taken over !!!!
I send some letters out and they are back to us 2 days later !!! Sometimes few days in row.
We get mail for OTHER city's and university's **** load of more sorting for us to do

They are cheap but you get what you pay for.
Postman wages are crap lets face it. If you are getting paid crap and you are working your ass off then you stop to give a **** about your and just try to finish the day asap.

Personally i dont send anything recorded cause its ****. I send all my stuff special delivery at lest that gets there.
 
I work for Royal Mail in a sorting center. The very biggest thing that results in your parcel or letters getting lost or misdirected are post codes. We work from postcodes and if that gets damaged or is badly written then we have to go by another detail, Nottingham for example, and we have to flick through a book that has every postcode for the UK and offshore islands, and doing that is time and money so what generally happens is the sorter will guess, and if it's wrong.. well then it's going to sit at where ever it went until it gets sorted again, and probably wrong again because the address is wrong.

The biggest issue is missing postcodes, as I mentioned it's a very important detail for hasty mail delivery, it's most important for the sorting centers, it's the sorting offices that work from street names. Now I don't know what happened and when but at some point education stopped teaching how to write an addresses properly. You would be shocked and disgusted at how many items we handle without postcodes.

The second biggest issue is neatness. Okay so you went to grammar school or consider yourself posh, studied art and want to be expressive. Stop writing like a ****, because not every RM employee studied hieroglyphics. And I hope you aren't sending to Wales because then it gets reallllllllllllllllllllllllly complicated as every address in Wales seems to have as many L's as I just typed in this sentence.

Yes mistakes will happen that is RM's fault, but other then that I advise you for better safe then sorry to put the senders address on the item twice, or just the postcode, and put a return address on the back. If an item gets wrongly delivered and finds it's way back to RM and there is no return to sender address then it's considered a Dead letter and gets destroyed.
 
Just saw this thread then literally just had this happen to me: heard my letterbox go...find a 'you weren't in' card on the mat so I run straight out and the postman is about to drive off and tells me 'it's at no.33 fella'... riiiight, so you didn't even bother knocking and you left it with someone I don't even know.

That makes no sense. "didnt bother knocking"?

So the postie walked up to no 33 with your parcel, knocked, handed over. Then wrote a card, walked up to your door and posted it.

Sounds like a lot more work than just walking up to your door with the parcel :confused: Maybe, just maybe, you didn't hear him knock?
 
Never had much problem with RM in the past, but yesterday recieved a parcel they had delivered in a plastic bag because the box was so wet and bashed about it had lost all structural integrity. Luckily it was just a pair of shoes.
 
Never had much problem with RM in the past, but yesterday recieved a parcel they had delivered in a plastic bag because the box was so wet and bashed about it had lost all structural integrity. Luckily it was just a pair of shoes.

Standard RM practice when item packages are badly damaged. This only happens within the sorting center though so it was damaged before it got to RM.
 
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