Right, I am well aware that I may have screwed up a bit here but the principal is what I'm looking to get to the bottom of here as I may well end up in an argument so I'd like to be armed!
I bought a 123d around March last year from Sytner Sunningdale, it was approved used obviously so I assumed, possibly incorrectly that either everything would be up to snuff or BMW would fix it, either way I was on BMW finance and had bought a BMW from BMW, I knew I'd paid a bit more but I like the peace of mind.
It had 53k on it when I bought it.
It now has 72k on it and is nagging at me for a service just as I thought it would so I dug out the service book just to see if it was the 3rd oil service as that's more expensive, assuming it wasn't given the mileage.
Anyway, upon checking the service book it turn out the last stamp was in December of 2011 at 36k! More fool me for not checking I know but again I kind of assumed that this would all be fine otherwise they wouldn't be able to sell it as approved used.
So I called them today and after a lot of arguing they finally managed to figure out it had been serviced at 52k but they hadn't stamped the book but they're insisting it had the air con and brakes done and that was it, meaning (if they're correct) that it's had the same oil for almost 40k.
Is that even possible without it breaking? And I'm guessing either way its well out of spec?
Basically I see there are a few possibilities..
1) They reset everything at the last service by mistake meaning this is the 3rd oil service and its way out of spec.
2) They actually did the proper service meaning this is the 4th service but made a total balls of recording it properly
3) Someone reset it before they traded it in and BMW didn't bother checking the book or the history and just sold it on to me.
Just wondering
a) if it should still even be working
b) does the condition based servicing know if the oil is ****ed and would start throwing up warnings with 40k old oil in there
c) as part of the whole approved used thing are BMW kind of supposed to be on this meaning I have some recourse
etc etc..
And for the record, yes I know I should have checked, I was blasé having been in the whole main dealer approved used thing for years, lesson learned in that respect but I just want to know roughly where I stand before I go into battle with them tomorrow.
I bought a 123d around March last year from Sytner Sunningdale, it was approved used obviously so I assumed, possibly incorrectly that either everything would be up to snuff or BMW would fix it, either way I was on BMW finance and had bought a BMW from BMW, I knew I'd paid a bit more but I like the peace of mind.
It had 53k on it when I bought it.
It now has 72k on it and is nagging at me for a service just as I thought it would so I dug out the service book just to see if it was the 3rd oil service as that's more expensive, assuming it wasn't given the mileage.
Anyway, upon checking the service book it turn out the last stamp was in December of 2011 at 36k! More fool me for not checking I know but again I kind of assumed that this would all be fine otherwise they wouldn't be able to sell it as approved used.
So I called them today and after a lot of arguing they finally managed to figure out it had been serviced at 52k but they hadn't stamped the book but they're insisting it had the air con and brakes done and that was it, meaning (if they're correct) that it's had the same oil for almost 40k.
Is that even possible without it breaking? And I'm guessing either way its well out of spec?
Basically I see there are a few possibilities..
1) They reset everything at the last service by mistake meaning this is the 3rd oil service and its way out of spec.
2) They actually did the proper service meaning this is the 4th service but made a total balls of recording it properly
3) Someone reset it before they traded it in and BMW didn't bother checking the book or the history and just sold it on to me.
Just wondering
a) if it should still even be working
b) does the condition based servicing know if the oil is ****ed and would start throwing up warnings with 40k old oil in there
c) as part of the whole approved used thing are BMW kind of supposed to be on this meaning I have some recourse
etc etc..
And for the record, yes I know I should have checked, I was blasé having been in the whole main dealer approved used thing for years, lesson learned in that respect but I just want to know roughly where I stand before I go into battle with them tomorrow.
Only if I was a main car dealer of course, but I'm just an honest individual so I wouldn't.