This thread is not to discuss the merits of the car I chose, it was a very good price and came with most toys you could ever want (Nav, Bluetooth, Climate, Parking sensors, Cruise) - I was happy with the car (and that's what matters) until I spotted a discrepancy about 25 seconds after I got home with it.
Long story short - Bought an Insignia Exclusiv Nav 130 2.0 CDTI from a dealer following on from an earlier thread I made. All seemed good, the ads on their site and on autotrader stated it was the 2.0 CDTI that had the CO2 rating of 124g/km and combined 60mpg. Turns out that when I got home it was actually the model that output 154g/km and combined figure of 48mpg - a fair old difference.
I know I could have spotted it had I paid attention to the V5 slip when they handed it over, but I had 'ooo shiny car' syndrome and did not notice it. I realised when I got home and flicked through the manual/documents and scoured the internet that something was afoot. Turns out that it was misadvertised (I have the advert saved) and the invoice/contract I signed to confirm the purchase stated that the 6 months VED with the car was £57.75 (commensurate with 124g/km) not the £9x.xx that is in the windscreen (the 154g/km) - therefore it comes under the sales of goods act for being not 'as described'.
I have informed the dealer of their ****-up (he even checked their system to see what they'd listed it as, and admitted it said 124g/km) and he was very apologetic. I mentioned that I might just want my golf back off them and to go back to how I was. He said "that's one option" and we then had a discussion about what I wanted in a car. He had a quick scan through their group stock and drew a blank and said to leave it with him while he tries to find another car - clearly he doesn't want to lose the sale and give me back the golf which they probably want to sell with a big mark up. He told me to carry on using the insignia while he looks into things(currently have 5 days driveaway insurance left after today) and worst comes to worst I take the Golf back.
Anyone got any experience in an 'issue' like this? I do like the car, and the toys are lovely, but I very much doubt they'd find one like it with the more economical engine in this spec for a similar price. That being said they clearly want to hold onto the sale and move me into another car, and that brings the possibility of me trying to exploit the situation for some sort of gain without ending up back in the Golf.
The sale of goods act states that I'm entitled to one of the following:
tl;dr Car advertised and contracted as being more economical and with a different engine to that supplied. What can I gain?
Long story short - Bought an Insignia Exclusiv Nav 130 2.0 CDTI from a dealer following on from an earlier thread I made. All seemed good, the ads on their site and on autotrader stated it was the 2.0 CDTI that had the CO2 rating of 124g/km and combined 60mpg. Turns out that when I got home it was actually the model that output 154g/km and combined figure of 48mpg - a fair old difference.
I know I could have spotted it had I paid attention to the V5 slip when they handed it over, but I had 'ooo shiny car' syndrome and did not notice it. I realised when I got home and flicked through the manual/documents and scoured the internet that something was afoot. Turns out that it was misadvertised (I have the advert saved) and the invoice/contract I signed to confirm the purchase stated that the 6 months VED with the car was £57.75 (commensurate with 124g/km) not the £9x.xx that is in the windscreen (the 154g/km) - therefore it comes under the sales of goods act for being not 'as described'.
I have informed the dealer of their ****-up (he even checked their system to see what they'd listed it as, and admitted it said 124g/km) and he was very apologetic. I mentioned that I might just want my golf back off them and to go back to how I was. He said "that's one option" and we then had a discussion about what I wanted in a car. He had a quick scan through their group stock and drew a blank and said to leave it with him while he tries to find another car - clearly he doesn't want to lose the sale and give me back the golf which they probably want to sell with a big mark up. He told me to carry on using the insignia while he looks into things(currently have 5 days driveaway insurance left after today) and worst comes to worst I take the Golf back.
Anyone got any experience in an 'issue' like this? I do like the car, and the toys are lovely, but I very much doubt they'd find one like it with the more economical engine in this spec for a similar price. That being said they clearly want to hold onto the sale and move me into another car, and that brings the possibility of me trying to exploit the situation for some sort of gain without ending up back in the Golf.
The sale of goods act states that I'm entitled to one of the following:
Based on the fact that when I bought the car I expected to save well over £500 a year on fuel (20,000 mile estimate) what do you think I could get out of the stealer as compensation?-a full refund
-compensation (damages)
-repair or replacement
-rescission or reduction in price
tl;dr Car advertised and contracted as being more economical and with a different engine to that supplied. What can I gain?