Who are DONG Energy Sales?
We are the 2nd largest supplier with a market share of 11.9%
We have been rated No.1 for customer service by UK Industrial & Commercial gas customers 7 consecutive times
We offer a broad range of energy solutions including gas and power, Climate Partnerships, Automated Meter Reading (AMR) and technical services
We have a skilled, experienced and highly professional account management team
We focus on customer service as well as excellence in business processes, enabling high billing accuracy levels
DONG Energy Sales, formerly Shell Gas Direct, is part of an international sales organisation within the DONG Energy group, offering a range of energy products and solutions to customers across North West Europe. We have been active in the UK I&C gas market since deregulation in 1989, and are the 2nd largest supplier to the market, with a market share of 11.9%. In the over-1 million therm sector, we lead the market with a share of 19.6%. We recently entered the electricity supply market and offer a range of energy solutions to industrial and commercial consumers in the UK. This includes gas, electricity, Climate Partnerships, Automated Meter Reading (AMR) and technical services.