New tri-x black screening all over the place.

Qitarah · 24 Feb 2014 at 15:28

New tri-x 290 black screening all over the place, I'm gutted. At desktop and in games.

Using 13.12
Uninstalled older amd drivers with DDU before installing.
Reset CPU overclock.

Guess I can try a format but yer, doubt that's gonna fix anything. Anyone got any ideas?

Christ alive how bloody annoying.

And yes using latest bios for motherboard.

jh30uk · 24 Feb 2014 at 15:33

Just curious is Mobo a Gigabyte?

Qitarah · 24 Feb 2014 at 15:34

Obviously

SC0TTRS · 24 Feb 2014 at 15:36

Sounds like an RMA, unfortunately....

jh30uk · 24 Feb 2014 at 15:36

Bummer esp. after you mentioning latest Bios.

Qitarah · 24 Feb 2014 at 15:39

5 black screens within 15 mins. Guess so, will try a format and quadruple check everything but yer I bet it ends up going back.

What's the procedure? How long does it take on average?

Qitarah · 24 Feb 2014 at 15:47

errrrrrr......

Wow...

The 6 pin part of my 8 pin connector wasnt fully seated in :\

Now I feel really stupid. Probably was it, not got a black screen since at least. Will update in a bit.

Qitarah · 24 Feb 2014 at 15:51

Never mind black screened. Zzz

jh30uk · 24 Feb 2014 at 15:54

Got access to another PSU?

Qitarah · 24 Feb 2014 at 15:57

Yer, gonna try that as well.

SC0TTRS · 24 Feb 2014 at 16:21

Qitarah said:
errrrrrr......

Wow...

The 6 pin part of my 8 pin connector wasnt fully seated in :\

Now I feel really stupid. Probably was it, not got a black screen since at least. Will update in a bit.

I wouldn't feel silly bud, I'd be over the moon and put it down to experience.

Figures crossed!

jh30uk · 24 Feb 2014 at 16:29

^^ He has already said it was not that as still same issue.

SC0TTRS · 24 Feb 2014 at 16:34

jh30uk said:
^^ He has already said it was not that as still same issue.

I must reply quicker damn me! lol :rolleyes:

Sounds like RMA, again

Qitarah · 24 Feb 2014 at 19:21

Done a fresh install of windows 7 and reseated the psu. Will see in a bit if it's still crashing.

nshire · 24 Feb 2014 at 19:46

Good luck!
I am returning my Tri-X 290x back - black screen on boot. But will be getting another.
I hope you get another one soon as well.

Qitarah · 24 Feb 2014 at 22:47

Fresh install did nothing.

Would black screen soon as heaven loaded, soon as I tried to call some one on skype, black screen when loading cs:go. Only game it didn't black screen when loading was Dayz, then if I tried changing AA or something similar to a different level it would blackscreen.

What a bloody marvelous waste of a day off work!

Qitarah · 24 Feb 2014 at 23:53

Out of interest how does the whole RMA procedure work?

I did get an RMA number, but no email with details. I grabbed the returns address from the FAQ's section.

I've included my original receipt in the box, plastered my RMA number over everything and included my returns address.

Anything I'm missing?

the wopster · 25 Feb 2014 at 06:45

I need to phone up today to start the RMA process, couldn't play a game for more than 5 mins without a black screen that was even after down clocking it. Think I might get nvidias top card instead

robarthur87 · 25 Feb 2014 at 08:54

also interested in this to, i recieved my 290 tri-x card yesterday. built my pc up installed windows etc etc. then fitted the card turned the computer on and no image on the screen. i have tried plugging the hdmi cable in the card connection and on the motherboard connection?

any ideas would be great?

is there anything i should have done? its a gigabyte z87-oc motherboard.

ICEx21 · 25 Feb 2014 at 09:02

I know every product will always have a few faulty items but with the number of issues these cards are having would it maybe worth while for extra quality controls at either the manufacturer or Overclockers?