Didn't they go through a phase of "losing" people driving licence records and requiring them to do their test all over again?
It's a shame that "**** off, your problem, not mine" isn't valid. DVLA aren't going to learn when their mess-ups have little consequence.
Yep
Yes, I believe that they did. In fact I know of one lady who appears to have been affected, about 5 years or so ago. It was shortly before I passed my test and spurred me to keep my copy of the test certificates just in case.
And even if you keep copies of them they will not accept any record other than there own, as documents can be forged.
Here is a great example that happened to a very good friend of mine when I was in the RAF.
He was sent on detachment to work at the Fairford air show and as usual had to take both his civilian driving license and RAF driving permits with him so he could drive there vehicles etc.
Anyway two weeks later he comes back and when unpacking notices that he has lost his license, no biggy thinks he and applies to DVLA for a replacement.
3-4 weeks later he receives his new license and straight away he sees he has no car entitlement on it
he gets straight on the phone to DVLA and gets told that his license is correct and that they have no record of him ever having passed a car test just a motorcycle one. He then informs them that he has a photocopy of his license that clearly shows a car entitlement we dont care that could be faked is there reply. Even when he explains that he has been driving for over 20years both civilian and military vehicles they dont care.
He then contacts our Motor Transport section who keep records of all driving licenses etc and gets a certified copy from them, DVLA state they wont accept it as it could be faked.
The only good thing was that he could still drive at work as on base they are classed as private roads so he could still drive military vehicles.
He even took legal advice about it but in the end he was left with absolutely no option but to take the theory test and driving test again.
Now jump on a few months and his car insurance is up for renewal and this time they asked for a photocopy of his license imagine his surprise when his quote jumps from £250 a year full comp to close to £1K as he is now classed as a new driver and therefore high risk.........
they incorrectly added catagories onto my license I didn't actually have a license for (D1E, etc.) then when it came to renewing the photo part that caused all kinds of problems as they refused to renew it with those catagories and apparently "couldn't" remove them from the license and wanted me to take the relevant tests and so on - of which atleast one of them I couldn't actually take anyhow as I didn't meet the other requirements.
because it say you must have valid uk passport as I already got a valid passport until 2024. But I rang up DVLA to addressed this problem of why is rejected me because my passport not valid. (rubbish as I do have valid uk passport until 2024 with the same name, address, date of birth, place of birth with my last DVLA photocard ten years ago) The person say to me on the phone, your passport details are slightly difference to your driving license details. U need to claim a new form off the post office D1 with new photo but that's will cost more money. 
