For the last 4 years I have been an IT Support Engineer, I have a MCP in Windows 7 and HNC in Computing. I'm not the most gifted IT Person in the world but I know enough to have a basic IT Job or any Administrator job that involves a Computer.
Back in August 2013 the helpdesk I worked on got merged with other helpdesks and moved from Edinburgh to Newcastle. So ever since I've been looking for work.
I have applied for over 350 Jobs, this ranges from IT Support to Admin, Data Entry, Working in Asda/Tesco, (basically applied for every job I can do)
Only got 4 Interviews (All were IT Support) due to the extremely insane competitive market there was always someone better despite my Interviews going well.
My problem is I have a Mortgage. (This means I do not qualify for housing benefit.) So all my savings from the Bank all went towards paying the mortgage (ran out now

), I did get a mortgage discount after 3 months but it's still not enough to survive, If it wasnt for my dad helping out with £200 / £300 a month I would be homeless and completely screwed!
Some of my friends are in a even worse position than me I am just incredibly lucky I don't have a family to support.
Times are tough in the Job Market in Edinburgh, It amazes me how I can't even get a job in Data Entry despite having more IT and Admin Experience than the average person
Just home from an Interview for a 20k year job in Livingston It went well so hopefully I can escape my nightmare situation I'm in!
so I completely understand your girlfriends situation as I'm living it right now