Anyone else get the"mistake"12 month free T-mobile contract 10/2013

Efour

Efour

Efour

Caporegime
Joined
8 Sep 2005
Posts
30,516
Location
Norrbotten, Sweden.
Hotdeals UK posted an offer where T-mobile had made some kind of fudge up where you could get a sim only, low usage included, contract for 12 months, back in i think October 2013.

They pulled it off the site after an hour or so but they said they would honor it to those that did it.

I'm in Sweden still, never made it back home as planned at the start of the year, but i ordered one from there thinking id get some use out of it on my return...

I got someone to open my UK mail and in 1 letter from T-mobile (now EE??) it said prices were going up related to RPI/Inflation.

I got the letter read out to me on skype, scanning isnt an option sadly.

anyway....

Has the price changed on this £0 a month contract so they can claw back something from their mistake? I have an sneaky suspicion its gone up to £5 a month for some odd reason.

Anyone else got that letter ? I cant email or use web support as i don't have any account details, phone number easily at hand for a while.

I appreciate i got it for free but dont fancy wasting 40 quid for the rest of a contract im not gonna even use.. but such is life :p
 
If you can demonstrate that your contract has gone up excessively (over £1/month on all sub £35/mo contracts while still within your fixed term in this case according to their helpline) then you are allowed to cancel it. I'm currently kicking off at them because I've had 3 price changes within 13 months applied to my account which they can't explain.
 
Efour said:
Hotdeals UK posted an offer where T-mobile had made some kind of fudge up where you could get a sim only, low usage included, contract for 12 months, back in i think October 2013.

They pulled it off the site after an hour or so but they said they would honor it to those that did it.

I'm in Sweden still, never made it back home as planned at the start of the year, but i ordered one from there thinking id get some use out of it on my return...

I got someone to open my UK mail and in 1 letter from T-mobile (now EE??) it said prices were going up related to RPI/Inflation.

I got the letter read out to me on skype, scanning isnt an option sadly.

anyway....

Has the price changed on this £0 a month contract so they can claw back something from their mistake? I have an sneaky suspicion its gone up to £5 a month for some odd reason.

Anyone else got that letter ? I cant email or use web support as i don't have any account details, phone number easily at hand for a while.

I appreciate i got it for free but dont fancy wasting 40 quid for the rest of a contract im not gonna even use.. but such is life :p
Click to expand...
Gah I just threw this letter out. It listed the price tiers and how much they were going up by. Your contract is probably going to go up for pennies. So still stupidly cheap.

T-Mobile just keep on raising their prices and I will be leaving them now. Customer for 7 years but they are just failing so hard now.
 
I'd be very surprised if you end up with extra pennies to pay on the contract, the increases are a percentage increase, so any % increase of 0 is still going to be 0.
 
Rate of increase was 2.7% based on Feb RPI figure (the old RPI calculations, not the new one that only shows 1.7%)
 
I got the contract you're on about. I'm being charged 1p a month at the moment, if it goes up then I'll moan at them, even by 1p ;)

Seems it's just a letter sent to all customers, as nowhere on the letter does it state anything about zero/0.01p contracts.
 
You must log in or register to reply here.
Back
Top Bottom