persistent credit card fraudsters

builder22 · 2 May 2014 at 12:27

my dad has been getting calls from someone claiming to be from Santander and asking him to confirm credit card details - he tells them he's at his work and doesn't have his card to hand
they keep on phoning back though
today I was in when they phoned - they asked for expiry date/card number, then said they would have to cancel the card if I could not provide the details.
then to cancel the card he asked to confirm the card details again!

they know the name and address, and obviously have the phone number which I don't suppose is very hard to get

but is there anything that can be done other than hanging up on them every time they call?

Zethor · 2 May 2014 at 12:30

Just tell them you've notified the authorities regarding their calls.

MooMoo444 · 2 May 2014 at 12:31

Zethor said:
Just tell them you've notified the authorities regarding their calls.

Yeah if they're fakers this will probably deter any further calls.

Atlas23 · 2 May 2014 at 12:32

Repeat everything they say in a variety of accents. We normally end up having the call centre guy hanging up on us. I've even had one swear at me before

serves the ***** right

pitchfork · 2 May 2014 at 12:47

I tell them they're through to the fraud department of the metropolitan police. Tends to work.

If it's just telemarketers I either do the "Hang on a minute mate, just got me hands full" and then just leave the phone somewhere. Either that or systematically question their life choices until they hang up, or hurl abuse, **** cold callers.

porushinobu · 2 May 2014 at 12:50

pitchfork said:
I tell them they're through to the fraud department of the metropolitan police. Tends to work.

If it's just telemarketers I either do the "Hang on a minute mate, just got me hands full" and then just leave the phone somewhere. Either that or systematically question their life choices until they hang up, or hurl abuse, **** cold callers.

still is not as bad as recieving a phone call, then hearing "please hold"
you called me you ******* POS

lol

yeah the " met police fraud dept how can I help" approach sounds good

deuse · 2 May 2014 at 12:54

I had some calls for a Mr Nash, and in the end I said he was dead so stop calling.
But the women insisted on leaving a message for him!

porushinobu · 2 May 2014 at 12:57

deuse said:
I had some calls for a Mr Nash, and in the end I said he was dead so stop calling.
But the women insisted on leaving a message for him!

I am sure he will pick it up when he gets back :rolleyes:

Jono8 · 2 May 2014 at 12:59

Fun with cold callers/fraudsters is always a laugh.

I remember in my Uni house, we had a cold caller that kept calling for one of my housemates. One time another housemate picked up the phone and said "ok let me just go and get her" *shouts her name*, he then says " I am sorry but I am afraid she is touching herself at the moment.......yes touching herself".

They never called again

dowie · 2 May 2014 at 13:00

give them a fake card number, waste their time etc...

if you want to really wind them up then ask their religion and start mocking it - if they're from India or Pakistan where mocking religion is treated very seriously you can go from calm fraudster to extremely butthurt and positively fuming fraudster very rapidly.

builder22 · 2 May 2014 at 14:01

fake number is what I should have done - 'yes the card number is 1 - 2 -3 - 4....

he asked if I had my card so I said yes - then he asked me to confirm the expiry etc so I said no, must have went through that 10 times

the ###### even phoned me back when I hung up on him

wnb · 2 May 2014 at 14:11

deuse said:
I had some calls for a Mr Nash, and in the end I said he was dead so stop calling.
But the women insisted on leaving a message for him!

Lol I do this but they end up trying to sell me something.

jon86 · 2 May 2014 at 15:11

You could use http://www.fakenamegenerator.com/ or http://www.getcreditcardnumbers.com/ and provide some nonsense to them.

gothic_hobbit · 2 May 2014 at 15:26

Say that you work for GCHQ or the NSA.

That will make them hang up quick.

Baron C · 3 May 2014 at 01:44

Fake calls are always a laugh, my actual card providers I think dislike me too.

Ask if there is an emergency, if not tell them you will ring them back, ask for their name or extension. Then ring the number that appears on your correspondences.

Storm3y · 3 May 2014 at 02:45

Ask them for their name, department and what number you can call them back on. They'll be more than happy to provide it if they are legit.

Then check the number against your letters or the banks website.

£15 · 3 May 2014 at 04:11

If I get an unsolicited call from any financial institution, even if I think it is genuine, I never give them any of my details. If it's important, e.g. potential card fraud, I will call them back using the number on my statement. If I think it's just a marketing call, then I'll have a little fun first.

They often ask me to confirm who I am by confirming some of my details, e.g. date of birth, address, card number, but I put it to them that they called me and how do I know they are who they say they are? I ask them to prove themselves by telling me something about me first - they always refuse, siting security or data protection regulations. So I then tell them we can't proceed with the call.

Often they understand and ask me to call them back. Sometimes I get someone having a bad day and it really annoys them. :devil:

Efour · 3 May 2014 at 04:34

i love it when my real bank calls me and asks me to prove who i am... Im like you prove who you are first !! Mexican prove off.

I usually just insult the indian ones till the abuse starts to flow.. 2 grown men calling telling each other you are stupid, your mother is a stupid etc always amuses me.