Customer Service Quotes

Westyfield2 · 12 May 2014 at 23:49

Random thread is random.

Has anyone got any good quotes about customer service?

What I'm trying to say is:

Any individual or organisation makes mistakes. We're only human after all. But it's how you deal with mistakes that matters. If you admit fault, apologise, and learn lessons, then people are generally pretty chilled and don't mind. But if you fob people off, cover up, and pretend mistakes never happened, then that's what ****s people off and lands you with either a lawsuit or no future customers.

Does anyone know a more eloquent way of saying it? Or any famous quotes about it?

Mr Badger · 12 May 2014 at 23:54

"Do your job right or be fired"

Luke · 12 May 2014 at 23:57

“A man must be big enough to admit his mistakes, smart enough to profit from them, and strong enough to correct them.” -John C. Maxwell

arknor · 13 May 2014 at 00:16

It is the highest form of self-respect to admit our errors and mistakes and make amends for them. To make a mistake is only an error in judgment, but to adhere to it when it is discovered shows infirmity of character.
-Dale Turner

Stuff · 13 May 2014 at 00:26

"I'm selfish, impatient, and insecure. I make mistakes. I am out of control and at times, hard to handle. But if you can’t handle me at my worst, then you don’t deserve me at my best" - Abraham Lincoln

arknor · 13 May 2014 at 00:28

Stuff said:
"I'm selfish, impatient, and insecure. I make mistakes. I am out of control and at times, hard to handle. But if you can’t handle me at my worst, then you don’t deserve me at my best" - Abraham Lincoln

wasnt that marilyn monroe?

hughtrimble · 13 May 2014 at 00:29

To the staff in the Nazi memorabilia shop:

'Just remember, the customer is always extreme right.'

MagicBoy · 13 May 2014 at 00:46

"The customer is always right. Except when he's very much mistaken". One of my old managers when I worked for the purple shirts in the 90s.

Westyfield2 · 13 May 2014 at 01:05

Cheers guys

.

PaulyD · 13 May 2014 at 01:38

Stuff said:
"I'm selfish, impatient, and insecure. I make mistakes. I am out of control and at times, hard to handle. But if you can’t handle me at my worst, then you don’t deserve me at my best" - Abraham Lincoln

areksnumbr1sxylady · 13 May 2014 at 02:01

Stuff said:
"I'm selfish, impatient, and insecure. I make mistakes. I am out of control and at times, hard to handle. But if you can’t handle me at my worst, then you don’t deserve me at my best" - Abraham Lincoln

Danny75 · 13 May 2014 at 02:15

MissChief · 13 May 2014 at 04:01

How good a company can be is not shown when everything goes right, it is when something goes wrong.

Werewolf · 13 May 2014 at 05:15

To err is human, we're very human.