5UB - Changes within Overclockers UK

Congrats 5UB - You are the main reason that I now put all my business purchases through overclockers, Ive always got a great level of service from you so Im sure this is well deserved.
 
Congratulations!

Best of luck in the new role too, glad OcUK have recognised the asset they have.
 
There are some changes happening today as I am no longer the Community Manager at Overclockers UK.

I want to say thank you to everyone who is apart of this community, and I appreciate the support, the communication, the laughter and the stress! :)

I know this sounds like a leaving thread, but unfortunately you cannot get rid of me that easily. ;)

The reason for this thread is to let you know that I have been promoted (woohoo!). - I will no longer be doing the Customer Service side of things on the forum.

I will still oversee it, and I shall help where I can, however the main customer service side of things is being removed off me so I can concentrate in other areas.

The main guys in the Customer Service forum are now Bailey, Stigbourne, DorminGLaDOS, and Evoaddict.

I have worked with all of these guys for many years now, and I know they all do an amazing job here on the forum, so please give them all the utmost respect as I know they will treat you all well in all different areas from pre-sales, order support, RMA support and system support.

Does this mean I am going to vanish from the forum? Hell no, I will probably be on here more than ever before! ;)

So this is a thank you, and also some information as regards to what is happening, just so you know I am not acting weird on the forums. Although no one would see the difference there. :)

Watch the CS on OCUK go back to ****. Those people you mentioned have no heart, they are trained robots. With 5UB leaving OCUK no longer has a heart. :(
 
Congrats, always been mega-helpful whenever I have posted in the customer queries section regarding an order.

Hopefully the guy(s) I spoke to on the one time I did have to phone up aren't replacing you, as they were less than professional :o
 
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