Cancelling SKY and potentially moving to FTTC - how to?

spudbynight

spudbynight

spudbynight

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I am currently a customer with SKY. I am out of contract with them on the 15th of July. I understand i need to give 31 days notice to cancel the service.

I called them and they were unable to offer me any sort of retention deals. I am going to cancel the account with them and then have someone else in the household signup with them as a new customer. (There is £110 cash back available from Quidco for new customers on Sky Fibre)

Sky Fibre unlimited is £7.50 per month for the first six months so I was thinking of going with that. They don't seem to offer any discounts on Fibre Pro or any other incentives.

What do I need to do to get my account cancelled and then the new customer signed up. If I cancel on the 14th giving the notice - when should the new customer make an application to join SKY?
 
Slightly off topic, but why would anyone want to be on sky? I've been looking at Sky lately and its just all so expensive! No line rental saver, fibre pro is £30 a month? TV pack on top, with phone.

I like the current BT deal, with the youview box. AC router (though not the best router).
 
Sky offer an unlimited service without any traffic shaping. I don't do much in the way of P2P (apart from the rare Linux ISO or large mods for games) but I do use a lot of FTP as well as streaming and Steam downloads.
 
darknite said:
Slightly off topic, but why would anyone want to be on sky? I've been looking at Sky lately and its just all so expensive! No line rental saver, fibre pro is £30 a month? TV pack on top, with phone.

I like the current BT deal, with the youview box. AC router (though not the best router).
Click to expand...

Sky customer service isn't amazing, but it's literally night and day compared to BT's which is absolutely awful. I'd rather pay more and not have to deal with the chimps they put in their call centres.
 
GefGz said:
Sky customer service isn't amazing, but it's literally night and day compared to BT's which is absolutely awful. I'd rather pay more and not have to deal with the chimps they put in their call centres.
Click to expand...

Yes, I have discounted BT. I have had memories of past experiences with BT and "once bitten"...

Actually narrowed things down to either EE or PlusNet for Fibre as the deals seem very good. (Decent cash back available which helps - £136 with EE)

For me the difference comes down to :

1) Plusnet offer static IP, EE don't
2) EE offer inclusive international calls which Plusnet don't (well, they offer 300mins a month)

Trying to suss out which of them is going to offer the best service. Both seem to have traffic shaping of sorts.....unclear in real terms how bad it actually is.

As I mentioned I use a lot of bandwidth in a month - but very little P2P or newsgroups. What I don't want to happen is that I order a new game on Steam and have my 40GB download throttled to a crawl...
 
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