letter of intent

mattyfez · 17 Jun 2014 at 19:57

I would also cut out the part about mediation, you've already mediated directly, and been offered an unacceptable good will gesture, a good will gesture would need to cover all your out of pocket expenses at a mminimum.

It's fairly clear they would have known the car had issues at point of sale, after all, they are a professional car dealer /Mechanic as that is thier business.. You are just an unsuspecting customer who expects to be sold a car in a fit for purpose condition.

norm · 17 Jun 2014 at 20:00

Diagro said:
Nope. he just said you will have to work around the garage... Not exactly fair for me to miss 2 weeks of work at a new job due to that

Rent hire car, claim costs against dealer?

mattyfez · 17 Jun 2014 at 20:10

norm said:
Rent hire car, claim costs against dealer?

The onous of that cost would be on the dealer.. Good will?

Also I would argue that the OP has no confidence in the dealer to compensate for private hire cars any more as they sold him a knackered car to begin with.

rodenal · 17 Jun 2014 at 21:04

In addition to the points above, take out abbreviations, restructure sentences and fix spelling - I.e "couldn't" and "the facts for this matter", should be facts of, if you are not sure how to quote case law then don't try as it will not look good down the line.

14 days is too short, 28 or 30 days is reasonable.

Lean more on the time for then to complete repairs, keeping it factual - that is your key paragraph yet it's one of the wooliest

Don't put "without prejudice" in there anywhere, as your actions are effectively "with prejudice" (rightly, only one resolution is acceptable, you will not place yourself in a position of admitance to anything, no re attempts will occur - it would not be an appropriate term here anyway)

Ultimately this does not matter, as any small claims action just needs you to have tried to resolve the issue reasonably and give the facts clearly for a decision to be made. Making the tweaks already mentioned in the thread will make the letter look much better though

Diagro · 17 Jun 2014 at 22:24

Got a text just now.

from a second chap at the dealers who said to contact him only on this and the contribution promised will be with me by the end of the month.

Hmm I'm wiling to hold off on the letter, what do you peeps suggest?

I'm happy with the contribution if they sodding pay it!

MooMoo444 · 17 Jun 2014 at 22:29

Sounds like they're just fobbing you off again. Why would they need to wait for the end of the month?

Surely they could just pay now.

Diagro · 17 Jun 2014 at 22:32

Well I know they have some serious money flow issues due to a buyer using a cloned card and their entire account being frozen whilst it's investigated (or so they say) they might be telling the truth on that though.

I will give them this last chance, I don't think it will make a difference regarding a court case if it comes to that, if anything it shows I have given them every chance I can

rodenal · 17 Jun 2014 at 22:33

Send the letter, tell them you've sent it, that payment in full at the end of the month will be within the time stated and you will be content.

Doesnt change anything. Avoiding sending it is naivety at best, their cash flow is not your problem, what's more if they pay at the end of the month they will have done exactly what you've asked in writing! You have absolutely no reason not to send it

MooMoo444 · 17 Jun 2014 at 22:35

True that, 14 days takes you to July so you might as well just post the letter.

rodenal · 17 Jun 2014 at 22:36

14 days is also too short anyway as per my post above, but that doesn't change the point

GravyMonster · 17 Jun 2014 at 22:45

Diagro said:
Well I know they have some serious money flow issues due to a buyer using a cloned card and their entire account being frozen whilst it's investigated (or so they say) they might be telling the truth on that though.

They aren't.

A guy I worked with put a deposit down on a car without seeing it at the garage. When he did go to drive it, it was an absolute nail so he asked for his deposit back and was spun that line. Took over 2 months and a lot of back and forth before he saw his money again.

mattyfez · 18 Jun 2014 at 00:03

Diagro said:
Well I know they have some serious money flow issues due to a buyer using a cloned card and their entire account being frozen whilst it's investigated (or so they say) they might be telling the truth on that though.

I will give them this last chance, I don't think it will make a difference regarding a court case if it comes to that, if anything it shows I have given them every chance I can

Oh pull the other one... :/

Amleto · 18 Jun 2014 at 00:32

Westyfield2 said:
Without Prejudice is what you want to use if you're pretending that you know law.

It's spelled dephaser pulley.

There's quite a lot of poorly phrased sentences. The one about the time frame it was repaired in for example. I'm not a grammar genius (far from it infact) so take the below with a pinch of salt, however I would have phrased it something like "I contacted yourself on Wdate after all of the issues came to my attention, however the lead time offered by yourselves to complete the repairs was unacceptable at Xdays. I therefore faced no other choice than to arrange for the work to be completed by a third party (Y), who were able to carry out the repairs within Zdays."

No, no, no. Really rubs me up the wrong way all this 'myself' & 'yourself'. Its ME and YOU!

/rant

manic111 · 18 Jun 2014 at 01:46

Ignore

Diagro · 18 Jun 2014 at 08:04

Spunkey said:
They aren't.

A guy I worked with put a deposit down on a car without seeing it at the garage. When he did go to drive it, it was an absolute nail so he asked for his deposit back and was spun that line. Took over 2 months and a lot of back and forth before he saw his money again.

mattyfez said:
Oh pull the other one... :/

I actually think they are being truthfull.

They told me that they were having issues with accepting card payments when i paid for the car in the first case and explained that some guy had spent loads on cloned cards and if mine didn't go though then that's why. It went through fine so didn't think anything of it.

I dont think he is savvy enough to bed that into my mind to let them off an issues later on though :rolleyes:

mattyfez · 18 Jun 2014 at 09:59

Diagro said:
I actually think they are being truthfull.

They told me that they were having issues with accepting card payments when i paid for the car in the first case and explained that some guy had spent loads on cloned cards and if mine didn't go though then that's why. It went through fine so didn't think anything of it.

I dont think he is savvy enough to bed that into my mind to let them off an issues later on though

Well, either way, their problem not yours.