be polite and don't be overly familiar. its always difficult to explain this to people but don't force a conversation and avoid any emotive topics.
offer as much assistance as necessary always irks me when you see customers lugging their own cases in and out the boot of a taxi
Had one woman the other week must have been late thirties or early forties.
Kept trying to make conversation even though we obviously weren't interested.
Kept trying to join in with the conversation me and my friend were having about her son to the point we just stopped talking
We had like 12 bags of shopping and she didn't even get out of the car to even open the boot on pick up or drop off.
Didn't understand where she was going even though we live next to the bloody city centre on one of the main routes into town :S
Said do I turn right here? there was no right turn she seemed to confuse her right/left.
never had such an incompetent taxi driver before.
It's best when they greet you, offer to open the boot maybe even ask if you need help with the bags.
then ask where you are going and be quiet unless the customer actively makes conversation with you..
there's nothing worse than forced conversation with a taxi driver