Motor insurance cancelled on the M5! Thanks Admiral!

Overlag said:
Green light only do sporty cars so I'm not sure why its a surprise.
Click to expand...

Yes but numerous other "sporty car insurers" use the same underwriters and they gave me quotes on the banger I've got? And it's a "sporty trim" model, a Fiesta ST is hardly a supercar to start with.

I'm annoyed at losing out on the NCD I was building and the fact I've got to wait 6 weeks for a partial refund... where as other competitors laughed at the fact Greenlight have pulled that one on me.

Rude staff as well, directors are "in meetings" or "can't come to the phone" as well, standard lol.
 
I really can't think of any good insurance providers. However I've been with admiral for a good 4 years, always the cheapest and seems the most polite on the phone.
 
This sort of thing worries me.

I own a car, but work away at sea. I have my brother as a named driver on my policy, and while I'm away, I give him the use of the car, as it's better than leaving it rotting on the drive I feel.

I could face a situation whereby I come home from sea, to find a string of letters asking me something like this, a letter cancelling my policy, and then a summons for driving uninsured.
 
Stormster said:
Greenlight are total retards, I'd avoid them after my experiences today as someone recommended them above! Selling my Fiesta ST on Saturday, I've bought a cheap runaround for a bit.

Called to change policy over, they said no. Said I would have to cancel my policy, get a refund on the remainder and go elsewhere! The car isn't "sporty" or "valuable" enough for them to insure... so now I've got to wait up to 6 weeks for my partial refund and I was 8 months through so there goes this years NCD! Luckily I have 8 already but the principle of it is incredbly annoying.

Just goes to show cheapest isn't always best.
Click to expand...

Sounds entirely reasonable to me? Their business model is based on insuring cars which are modified/fast/rare etc as they are more likely to be looked after by enthusiasts, they agreed to insure your ST for 12 months as it fits into that category and you changed the agreement but they declined as it isn't what their business is for. Not sure I see how they are being unreasonable.
 
The Funktopus said:
This sort of thing worries me.

I own a car, but work away at sea. I have my brother as a named driver on my policy, and while I'm away, I give him the use of the car, as it's better than leaving it rotting on the drive I feel.

I could face a situation whereby I come home from sea, to find a string of letters asking me something like this, a letter cancelling my policy, and then a summons for driving uninsured.
Click to expand...

I'm very lucky - I spent years abroad with a UK insured car and never had an audit like this. I also WOULD have been out of the country in a few weeks (Safari in Namibia yah).

Perhaps it was the value of the car and the fact I had a couple of old biddies insured they wanted to check those people actually existed?
 
Vanilla said:
I'm very lucky - I spent years abroad with a UK insured car and never had an audit like this. I also WOULD have been out of the country in a few weeks (Safari in Namibia yah).

Perhaps it was the value of the car and the fact I had a couple of old biddies insured they wanted to check those people actually existed?
Click to expand...

sounds like a reasonable idea :p the newest thing in trying to get cheaper quotes.... putting every family member, alive or dead, on the policy from the past 5 generations :p
 
I was with Admiral once. Despite the money being in the bank they said they couldn't take the payment for some reason. Bank said it was Admirals fault. Admiral said it was the banks fault. Despite me sending a bank statement to them they wanted a letter from the bank admitting that it was their fault. Needless to say the bank refused so admiral cancelled my insurance immediately. And sent me a letter telling me so rather than phoning so I was driving uninsured for over a week. I wouldn't use admiral if they offered me insurance half the price of anyone else.

I'm with Direct Line now and have been since. Renewal has become cheaper every year although I have a claim this year so we will see what happens.
 
no insurance company is perfect by any stretch of the imagination. Sending a complaint once or several times would fall under the same amount of complaints, as its several people arguing the same point.

you will always have some people happy with the service and others who are not happy, whether its because a claim wasnt settled as they expected or the procedures seem flawed.

money is the main driving force behind a renewal and as its been discussed before its not just the claims they rate upon so regardless of if you claim with them or not, some years its possible they just wont be the best price for you.

Admiral have been rated one of the better companies when it comes to claims compared to other companies but until you need to claim the only things people will normally look at is how much it is costing them to insure with that company
 
just had an accident and i'm with Chris Knott, have to say they've been excellent so far. Yet to receive the news as to whether it's a write off or repair yet mind... :/

B@
 
RedvGreen said:
Admiral messed me about at renewal. I've paid about £75 more for a different insurer as I have only had bad experiences with Admiral.
Click to expand...

They did with me last year & I had been with them for 14 years too. They had the gall to charge me £100 just to change cars & to go up ONE group insurance. Renewal time & there was a 20% increase. I went with with the AA in the finish & told them to go & do one. :mad:
 
shauncr91 said:
Sounds entirely reasonable to me? Their business model is based on insuring cars which are modified/fast/rare etc as they are more likely to be looked after by enthusiasts, they agreed to insure your ST for 12 months as it fits into that category and you changed the agreement but they declined as it isn't what their business is for. Not sure I see how they are being unreasonable.
Click to expand...

Of course they are being unreasonable, i mean its not as if it's plastered all over their site...
 
Sindri said:
Of course they are being unreasonable, i mean its not as if it's plastered all over their site...
Click to expand...

depends on your opinion of being reasonable really. im sure everyone gets sent out their terms and conditions, but the majority of people dont read them or presume some of the information.

from my knowledge, most the information you tell an insurance company is taken on good faith, they dont ask you to prove your occupation for example, but i would be suprised if there is not a clause advising that they have the power to terminate a policy if they request information and it was not recieved.

this seems more like a case of whether the deadlines they provided are fair.

it will be interesting to see the outcome
 
Vanilla said:
I received a formal reply from Admiral saying that they feel two weeks is sufficient.
Click to expand...

Unless I'm reading it wrong surely they gave you at most 1 week (between the dates on the letters and between you receiving them), but more like 2 days between when you received the first letter and them sending the second one, so where's the two week figure from? :confused:
 
frying_pan_cat said:
Unless I'm reading it wrong surely they gave you at most 1 week (between the dates on the letters and between you receiving them), but more like 2 days between when you received the first letter and them sending the second one, so where's the two week figure from? :confused:
Click to expand...

Essentially if we assume that they never received a reply the period of time from first contact to cancellation is two weeks end to end.
 
You must log in or register to reply here.
Back
Top Bottom