Should I stay or should I go?

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Hi all!

I'm after a bit of advice here regarding my current job!

Basically, my current role is 1st/2nd line support. I moved into the role about 18 months ago after working in the warehouse for the company for 2 years. Prior to entering the role I was on £12,000 per annum, the new role gives me £13,000. (Not much of a pay raise considering the role change!)

At first, I didn't mind this so much as I was gaining experience however for the past 6 months I don't feel as if I have learnt anything or been progressing forward at all. On top of that, the pay hasn't increase whatsoever, I had asked for an increase to something suitable for the role about a month and a half ago however nothing seems to have taken place.

Due to that, I have started applying for different jobs to try get a job that pays a decent wage for the skillset I now have. I've managed to secure an interview for one so far who are willing to pay me £17,000 for 1st line support.

Obviously, this means I won't have as challenging of a job as I currently do due to the nature of the work (By the sounds of things) being basic support within AD/Exchange.

I've asked my manager for an update on the pay rise situation today and it sounds like he is trying his best to get the ball rolling and an increase sorted, however how long till I see any signs of this actually happening are unknown!

What I'm after advice with really is, if I get the job offer from this company I have an interview for, should I take it?

I'd have to commute a round trip of 40 miles a day compared to my current 9 miles. What if the company I currently work for match the £17,000? Obviously it's more in pocket as there's less travel costs but the role is much more in depth and I believe deserves higher pay.

Any thoughts on this would be great! :)
 
Don't just move for more money, although many people make this the biggest motivation in changing jobs, it shouldn't be the only motivation.

Are there prospects in the new job to move up the ladder? To move into a 2nd line role.

Forget the 40m round trip (unless you're getting public transport), as it's basically a moot point.
 
Don't just move for more money, although many people make this the biggest motivation in changing jobs, it shouldn't be the only motivation.

Are there prospects in the new job to move up the ladder? To move into a 2nd line role.

Forget the 40m round trip (unless you're getting public transport), as it's basically a moot point.

The interview is tomorrow and this is definitely one of the questions I'll propose to them.

I actually enjoy working where I do currently, the people are great and the customers are quite alright too!

However I just feel I'm kind of stuck now without any progression routes and stuck on low pay (I found out from someone who recently left and I'm currently on 7k less than he was).
 
I'd be surprised if your current employer will up your salary by £4k just to keep you?
That's a mahoosive increase. If £17k is the going rate at your place, then i'd be questioning their morals for keeping you on such a low wage. All employers want the most work for the least amount of financial outlay, but that would be taking wizzle.
See how the interview pans out and then think on it some more.
Let us know how you get on.....oh, and best of luck! :)
 
Different people work different ways. I left my job after 8 1/2 years in December because there was no more progression going forward. I took a chance and changed what I was doing (as well as taking a very good pay rise) because I could see progression in the future and the skills and experience were worth the risk.

The money wasn't the main driver, I potentially would have taken a pay cut to move also.

Some people are happy to do the normal 9-5, pick up a pay check at the end of the month and show no ambition to further themselves. Those types of people would stay in the original job.
 
I'd be surprised if your current employer will up your salary by £4k just to keep you?
That's a mahoosive increase. If £17k is the going rate at your place, then i'd be questioning their morals for keeping you on such a low wage. All employers want the most work for the least amount of financial outlay, but that would be taking wizzle.
See how the interview pans out and then think on it some more.
Let us know how you get on.....oh, and best of luck! :)

It's not actually a huge increase. If you take recruitment costs, training costs and market conditions (he mentions a colleague was on 7k more), I'd presume there would be a certain margin of movement in his current wage.
 
I actually enjoy working where I do currently, the people are great and the customers are quite alright too!

The grass isn't always greener. It makes such a massive difference working somewhere you enjoy. Money is no substitute for a healthy, enjoyable working environment.

But for you, you are at the start of your career where development is key. That would be my main focus.
 
Thanks for the replies all!

I'll be doing some prep work tonight to ensure that I do my best at the interview. I'll post back and let you know how it went, what the options are for progression, etc.
 
The interview is tomorrow and this is definitely one of the questions I'll propose to them.

I actually enjoy working where I do currently, the people are great and the customers are quite alright too!

However I just feel I'm kind of stuck now without any progression routes and stuck on low pay (I found out from someone who recently left and I'm currently on 7k less than he was).

If u enjoy it , dont leave it :). Few ppl enjoy their jobs, if u have one dont lose it.
 
I took a pay cut and drop in technical work to go to my current place.

But - Has more options to progress in future and the management is WAY better.

IMHO - Look for ability to progress up the ladder, how the management are like you can only really find out once there though. (Or speak to people who work there)
 
good luck! :)

+1! Hope it goes well, and please feed back to us.

Isn't £12k the minimum wage these days? Pretty sure it is if it's £6.50. That will be around £12k/year, so your £13k isn't much higher. In 2003, I was a 1st-line tech on £13.5k. Not bad for a starter wage back then, but by 2009, same job, I was only on a bit more £14.7k and that was definitely below the market rate.
 
My first job at age 21 was 2nd line support at £20k. That was in 2004 and it was the going rate. I was on £27k by early 2006 (moved companies of course). 10 years later and they are paying what, £17k? Yikes.
 
My first job at age 21 was 2nd line support at £20k. That was in 2004 and it was the going rate. I was on £27k by early 2006 (moved companies of course). 10 years later and they are paying what, £17k? Yikes.

I've seen quite a few 2nd line jobs advertising between £22-28k, so all hope is not lost!

That being said, the interview is for a 1st line position so £17k it's so bad I'd have thought!


Trying to prep for the interview a bit further however they have a range of services so it's hard to take it all in. I'll try get the basics nailed but I guess we'll have to see how it goes tomorrow. No doubt nerves will hit and I'll forget something anyway, but I'll do my best regardless!
 
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