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- Joined
- 11 Mar 2008
- Posts
- 498
So, I bought the Dell U2412M from OCuk 3 weeks ago, great monitor, really like it - sadly it's got a dead pixel on it, so needs to get replaced by Dell under their warranty (as it's within 30 days, they swap for a new one)....
however I've just received an email from them telling me that as the U2412M is now end of life, they are not able to send me a new one, so could I confirm that I can accept a U2713H instead! It's a short email, but doesn't indicate that I'd have to pay any difference, so sounds like a straight swap
Not a bad deal I think.
The U2713H is not the monitor I'd really want (from what I've heard it's colours are not very good for gaming, video and most non-print professional work due to it's Wide Gamut), however the cheaper U2713HM would be more suitable for me I think.
Do you think I'd be better asking for the U2713HM instead?
Or should I just take the U2713H and try it for myself (then sell it and buy the U2713HM if I don't like it)?
I'm not even sure I have space for a 27", but given the situation I might as well try it and see! If I take either, could sell either of them and get a new U2412M from OCuk anyway
however I've just received an email from them telling me that as the U2412M is now end of life, they are not able to send me a new one, so could I confirm that I can accept a U2713H instead! It's a short email, but doesn't indicate that I'd have to pay any difference, so sounds like a straight swap

The U2713H is not the monitor I'd really want (from what I've heard it's colours are not very good for gaming, video and most non-print professional work due to it's Wide Gamut), however the cheaper U2713HM would be more suitable for me I think.
Do you think I'd be better asking for the U2713HM instead?
Or should I just take the U2713H and try it for myself (then sell it and buy the U2713HM if I don't like it)?
I'm not even sure I have space for a 27", but given the situation I might as well try it and see! If I take either, could sell either of them and get a new U2412M from OCuk anyway