When I go to manage booking it says the following
Mr. ***** ****** - This passenger has already checked in for a flight or submitted their passport/ID information
*Passengers who have checked in online but now wish to change a flight date, route or passenger name must contact a reservation centre up to the day prior to flight departure(subject to opening hours) to have the required flight(s) unchecked,subject to the payment of an uncheck fee of €15/£15 per flight/per person. Once the flight(s) have been unchecked the reservation can be changed via Manage Booking .Name changes are not possible if any flight sector in the booking has been flown. This service is not available at the airport
Calling the reservation centre number it says "We are not able to process the call due to an incredibly high call volumes"
Any ideas what to do?
Mr. ***** ****** - This passenger has already checked in for a flight or submitted their passport/ID information
*Passengers who have checked in online but now wish to change a flight date, route or passenger name must contact a reservation centre up to the day prior to flight departure(subject to opening hours) to have the required flight(s) unchecked,subject to the payment of an uncheck fee of €15/£15 per flight/per person. Once the flight(s) have been unchecked the reservation can be changed via Manage Booking .Name changes are not possible if any flight sector in the booking has been flown. This service is not available at the airport
Calling the reservation centre number it says "We are not able to process the call due to an incredibly high call volumes"
Any ideas what to do?