holiday villa issue.

You had my sympathy until I saw you had a vertical video YOU MONSTER!



(seriously good luck).
 
sent her an email giving her one last chance to pay some compensation and that i now have her address to start the claim.

i am still trying to be reasonable and polite with her.
i await a reply.
 
wow she has some front.

Dear Mark


Firstly I do not do face book so would not receive any messages I also do not live at ********* close so please feel free to send anything there as it would never get to me. Please also feel free to go to the small claims court I have plenty of guest before you went and who are there now that have not complained about builders I will also counter claim from you for the damages you and your guests did why you was there I have pictures and bills to show that I had to replace the damages we made you an offer you refused. Neighbours in lanzarote have also said that there wasn't that much noise and it wasn't for the whole time you was there it was a couple of afternoons if that. Please do not email me again get your solicitor to email me and I will deal with him or her direct.
 
was that an actual email, or through Owner's Direct? I.e. do you have her actual email address?

Also, you said Owner's Direct were interested/getting involved - are they able to confirm her postal address for you?
 
Haggisman said:
was that an actual email, or through Owner's Direct? I.e. do you have her actual email address?

Also, you said Owner's Direct were interested/getting involved - are they able to confirm her postal address for you?
Click to expand...

yes i have her email address, owners direct have emailed her stating a complaint but do not get involved.

Cosimo said:
She's adopted a boxing stance. Round two should be interesting.
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i am open to ideas.
 
Interesting... her husband's business appears to be £10k in the red... wonder if that's why she's being so against refunding you anything... :p
 
Lopéz said:
Any joy finding her address through the electoral register or similar?
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Yeah, I've given the OP her address, which is the one she appears to be claiming she isn't at, despite her being the only person of that name in the area, and the other person registered at that address having the same name as her husband.
 
Could you contact someone living in the woman's vicinity (at her disputed address) to see if they can confirm the identity of the person living at that house?

Do her husband's registered business details give anything away? Director's details usually include their home address. That way it can at least be confirmed she's fobbing the OP off.
 
danza said:
Could you contact someone living in the woman's vicinity (at her disputed address) to see if they can confirm the identity of the person living at that house?

Do her husband's registered business details give anything away? Director's details usually include their home address. That way it can at least be confirmed she's fobbing the OP off.
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Assuming it is actually the husband, then the business details do list the home address as being the same.

It's not a conclusive link, but one of the reviews of the villa mentions a thank you to X and Y.

Now the OP has confirmed that X is the name of the woman he has been talking to, so it's a reasonable assumption that Y is her husband.

Considering there is only one person with the name X on the electoral roll in proximity to the bank branch that corresponds with the sort code of the account the OP paid into, and that there is also a person named Y listed at the same address, it's again a reasonable assumption that it is the correct person.

So either they've recently moved, she's lying when she claims not to live there, or they're renting the property out but still have their names on it (electoral roll shows the most recent update as 2014).

At this point I'm not sure what else can be done to confirm it's the correct address?
 
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hmmmm
so what if i start a small claims case and they sent it to said address but the claim gets no response/reply from her ?
 
teenwolf said:
hmmmm
so what if i start a small claims case and they sent it to said address but the claim gets no response/reply from her ?
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You can obtain a default judgement if no response is received.

You need to make sure you're claiming from the correct person though.

It seems fairly likely that the details you have are for the correct person but you don't know that with certainty.

If you don't know the defendant's address you can ask the court for permission to serve the summons by putting an advert in a newspaper or displaying a notice in the court building.

Perhaps you should seek advice before completing a claim form.

Contact the Money Claim Online help desk if you’re making the claim online.

Money Claim Online help desk
[email protected]
0300 123 1057
0160 461 9402
Monday to Friday, 8:45am to 5pm
Find out about call charges

Contact the court centre if you’re using the claim form.

County Court Money Claims Centre
0300 123 1372
Monday to Friday, 8:30am to 5pm
Find out about call charges
Click to expand...
 
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