Broadband Speed (ADSL/SAT/3G)

[MarkLP]

Hi there,

At my work premises we have a big problem with internet speeds. 2 x BT business lines coming into the premises (both have a D/L of 1meg) There is also a residential premises close by (bosses home) with a D/L of 4meg.

One of the business lines runs a VOIP telephone so adding anything else onto this line (even browsing) makes the line glitch etc..

The other 1meg line runs everything in our business, 7 pcs, cctv, 3 x APs, printers, mobile phones, ipads. It's becoming a real struggle to be able to complete normal web tasks. If someone is uploading photos the internet is unusable.

BT are unable to offer any insight as to why these lines don't get the 4meg the residential does. Possibly line back to the exchange, none run from cabinets, but who knows they are unwilling to help unless we arrange an engineer visit even then they cannot guarantee they'll be able to do anything and probably end up charging us.

• Fibre is unavailable to us
• 3G Signal is non existent

So our only real options are Satellite broadband (quite expensive and not 100% how ping times would affect day to day web browsing?) Or buy a load balanced router and connect the residential broadband and 2 x business broadbands and see how they went.

Currently have a BT HH3, BT HH2 (VOIP) and 24 port switch. So if I went the load balanced router way then I'd need the load balanced router, wireless bridge between house and business (approx 50m clear line of sight) Would anyone have any suggestions for these?

Also I assume I would just LAN out of the BT routers into the WAN on LB Router and run DHCP, static ip, DYNDNS etc on this?


Any help, thoughts or ideas would be much appreciated!

Thanks

 

[Caged]

Just bite the bullet and get a leased line. I've done the whole song and dance with a small business who 'needed' something better than the 8/1 they were getting, and there comes a time when you just need to face facts. They're now paying under £400 for a 20Mb service on a 100Mb fibre.

It's either that or move premises.

 

[MarkLP]

I did look into a leased line. The nearest connection point was 13km away and would cost £1200 per month for 10meg.

Moving premises isn't really an option so we've got to use what options are available to us, I'm just not sure if satalite broadband would be a problem with the lag or whether setting up the 3 lines with a load balanced router would be worth it.

Thanks

 

[Caged]

Ditch your VoIP dreams and move back to ISDN for voice. 13Km is crazy but probably not unheard of for Devon. Can you get EFM at your location?

 

[MarkLP]

Nothing is unheard of for Devon :|

I haven't checked EFM, hadn't heard it of before, so will give them a call tomorrow.

To be fair the VOIP works fine so longs other pcs aren't using the bandwidth on that line. We had to go with VOIP as we took a different area code phone number with us when we moved.

 

[MarkLP]

Checked with BT this morning and we cannot get EFM at our location. He said we needed to be reasonably close to the exchange to get this.

Is satellite broadband out of the question? It would be £120 a month for 200GB usage.

 

[Caged]

Satellite would be OK for web browsing, but it's a non-starter for anything that is latency sensitive (such as voice).

 

[blueacid]

Nothing is unheard of for Devon :|

I haven't checked EFM, hadn't heard it of before, so will give them a call tomorrow.

To be fair the VOIP works fine so longs other pcs aren't using the bandwidth on that line. We had to go with VOIP as we took a different area code phone number with us when we moved.

Can you arrange for the VoIP provider to forward calls to a regular phone line? Doing this would free you from the need to use data for VoIP. After that, a load balancing router can share the two lines.

Actually, before that, can you post the connection details from each of your broadband lines? Perhaps we can spot something obvious that might be easy to fix & speed things up?