I've heard it all now

There was a similar thing in the US recently and it went viral, with the hotel in question being bombarded with fake reviews.
 
Looking at them photo's, how in the hell can this place even be allowed to open?

Mouldy old socks in the drawer is just what you expect to find in a cosy seaside hotel.
 
Thekwango said:
Genuinely curious. How can this even be legal??
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I seriously doubt the hotel's position would stand up to to any actual threat that the term breached legislation protecting consumers against unfair terms.

Glad this came about as a name and shame. How absurd!
 
Glaucus said:
It won't be, hence trading standards is investigating. Hopefully they'll be ripped a new one, both by TS and the internet.
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Nitefly said:
I seriously doubt the hotel's position would stand up to to any actual threat that the term breached legislation protecting consumers against unfair terms.

Glad this came about as a name and shame. How absurd!
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Cheers, didn't think it would be. So the next question is, how the hell can the owners/management think they'll get away with it? To be honest I'd have thought a stunt like that is more likely to put you out of business rather than actually protect it.
 
Thekwango said:
Cheers, didn't think it would be. So the next question is, how the hell can the owners/management think they'll get away with it? To be honest I'd have thought a stunt like that is more likely to put you out of business rather than actually protect it.
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It's such an absurd clause that if it was actually drafted by a lawyer, they were an absolute cowboy! However, bluff clauses are actually a thing and you will find them everywhere, but they will attract the attention of regulating authorities in a consumer contract. Still, they exist. My personal favorite is the frequently seen claim of the retailer reserving the right to change any terms of a given deal, which, for example, I recently saw on House of Fraser's website.

I also recently went skydiving and couldn't help but smirk when signing up to a clause stating that 'this skydiving school will accept no liability for personal injury, death or damage to property resulting from skydiving' - just... no.
 
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Nitefly said:
It's such an absurd clause that if it was actually drafted by a lawyer, they were an absolute cowboy! However, bluff clauses are actually a thing and you will find them everywhere, but they will attract the attention of regulating authorities in a consumer contract. Still, they exist. My personal favorite is the frequently seen claim is the retailer reserving the right to change any terms of a given deal, which, for example, I recently saw on House of Fraser's website.

I also recently went skydiving and couldn't help but smirk when signing up to a clause stating that 'this skydiving school will accept no liability for personal injury, death or damage to property resulting from skydiving' - just... no.
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Ah I see. So basically a business can tack on a bluff clause as they wish even when it has no legal legs? Strange business practice!!
 
Considering they paid by Credit Card couldn't they just get it charged back by their CC company? It was unauthorised. The hotel has no leg to stand on against trading standards, it'll come out as being deemed unfair and the hotel will be forced to cough up.

Laughable to be honest. :D
 
The fact that they think it's acceptable to charge people for leaving negative feedback just shows how scummy they are. Instead they should have offered an apology and a free night/weekend/whatever.
 
Nitefly said:
It's such an absurd clause that if it was actually drafted by a lawyer, they were an absolute cowboy! However, bluff clauses are actually a thing and you will find them everywhere, but they will attract the attention of regulating authorities in a consumer contract. Still, they exist. My personal favorite is the frequently seen claim of the retailer reserving the right to change any terms of a given deal, which, for example, I recently saw on House of Fraser's website.

I also recently went skydiving and couldn't help but smirk when signing up to a clause stating that 'this skydiving school will accept no liability for personal injury, death or damage to property resulting from skydiving' - just... no.
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"We accept no liability.....However it may be forced upon us by a court" :p
 
I take it they've never heard of the Streisand effect? :P

This seems to be becoming relatively common practice recently, this is the 3rd case I've heard of in the past year, and the idiots never fail to get ripped a new one :rolleyes:
 
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